Explore our latest research, analysis, and thought leadership.
October 06, 2017The first-of-its kind research involving 400 senior IT and operations executives on the maturity of automation and AI on business operations.
October 05, 2017This Blueprint report report analyses and assesses 18 providers operating across the IT Services market.
October 03, 2017Data is the new Currency of Business - This workshop presentation goes into depth on how C-Suites are driving their operations leaders to shift gears
October 03, 2017Lessons from the Chicago Summit in cultivating a OneOffice culture
September 29, 2017This report depicts the journey toward data-centric models with a view to drive business outcomes
September 29, 2017This report outlines that the market for AI enabled services is no longer confined to lower level Machine Learning.
September 29, 2017Companies need to be conscious of looking for unstructured data as they design their integrated OneOffice operations for the future.
September 29, 2017In this PoV, we discuss the top strategies adopted by the embedded and semiconductor service providers to expand their business
September 28, 2017An analysis of the capabilities of providers of services that support customer experience with clients in the travel and hospitality industry.
September 28, 2017This report outlines energy operations services clients’ experiences and preferences based on interviews with oil and gas executives
September 28, 2017How can clients of oil and gas operation services better leverage their third-party providers to get their operations to the next level?
September 28, 2017Examining the key market trends in the Salesforce Services market.
September 26, 2017A report analysing the quantitative and qualitative data gathered in the recently published Digital Technology Strategy and Consultancy Blueprint.
September 26, 2017This report outlines client buying behavior and preferences in the embedded and semiconductor engineering services market.
September 19, 2017How customer-centricity is core to changing the culture in & impact of Blue Shield of California on making health care family friendly and affordable.
September 14, 2017Interview, survey, briefing-based report with trends, recommendations, and analysis of 19 service providers for Finance & Accounting services.
September 14, 2017Each of our Blueprints covers trends and themes on the combinations of talent and technology for business outcomes, service provider analysis, and for
September 13, 2017Welcome to HfS Research's market sizing and forecast for the Global IT Services and BPO Market from 2017 to 2021.
September 13, 2017This update to the HfS Market Index gives an overview of the IT and business services market performance through Q3 2017.
September 13, 2017An interview with Adrienne Peseller who leads change management at Prudential, where the digital workforce is in the employee directory.
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