Explore our latest research, analysis, and thought leadership.
April 30, 2015As-a-Service solutions are very popular and their adoption is on the rise. This PoV takes a look at the implications of integrating these solutions into a and
April 27, 2015Enterprise analytics services is an area where design thinking could enhance overall effectiveness for clients--improving the end user experience on the and of
April 24, 2015Sutherland is using a design thinking approach to recast the patient’s billing experience for a client: to increase patient satisfaction & loyalty; engage in
April 24, 2015The rumored acquisition of a stake in IGATE by Capgemini in our view is a solid buy to shore up the old model but not an exhilarating embrace of the Economy.
April 24, 2015HfS believes the time is fast approaching for global process owners to work with business and product leaders in their enterprise to understand their 3D and how
April 23, 2015This Blueprint shares trends and insights on 8 business service providers that are leveraging their capabilities to help healthcare organizations impact health
April 23, 2015HfS believes that the discussion of RPA and autonomics needs to recognize the transformational opportunities of and requirements for these technologies.
April 20, 2015For service providers working with start-ups isn’t about finding the coolest things first, it’s about knowing the real needs of their clients and finding
April 17, 2015Tech Mahindra's engineering services partnership with Comverse is a significant industry event as it demonstrates the value proposition of a third party model.
April 16, 2015A new research study shows that BPO has emerged as a core operational competency. The need to develop effective partnerships with service providers to achieve
April 15, 2015HfS Research believes that in order to really embrace the “As-a-Service Economy,” enterprises will have to develop new capabilities that go beyond what was
April 13, 2015This POV analyzes the 32 deals announced in March for the key lessons to be learnt and for their alignment to the recent HfS research.
April 10, 2015Atos is a service provider who is bringing core strengths of an agile and open culture together with a willingness to make big bets to the "As-a-Service as it
April 10, 2015This report examines IBM's recent announcement that it intends to invest $3 billion in IoT and explores why we see it as a great example of a promising strategy
April 10, 2015HGS took a majority stake in Colibrium, a move to become a partner in the transition payers are undergoing to become B2C businesses in healthcare.
April 09, 2015In the market for product engineering services, we are observing six key changes in "the world we live in" which are acting as catalysts in the adoption of the
March 31, 2015The 2015 HfS Enterprise Analytics Services Blueprint Report is a refresh on our November 2013 report. We discuss buyer challenges, market trends, for service 19
March 30, 2015No one single software can run all operations so a commitment by Ultimate Software and NetSuite to maintain all existing and future integrations including at no
March 27, 2015Cognizant celebrated its 20 year anniversary by hitting $10 billion in revenues. HfS takes a look at how the company is reinventing itself for future growth in
March 26, 2015Is our 2015 prediction of big engineering services acquisition by top 6 India-centric service providers potentially happening?
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