Research & Insights

Explore our latest research, analysis, and thought leadership.

New from HFS

Point of View

ESG and tech sourcing teams must clarify: tech giants, specialists, or both?

Tech giants continue to consolidate ESG and sustainability capabilities.

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Data Viewpoint

Strategic focus and right approach: Keys to driving GenAI adoption in supply chains

Companies that align Gen AI projects with realistic expectations and incremental milestones report greater satisfaction levels.

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Highlight Report

Capgemini’s wind visualization technology sets a new benchmark for sports broadcasting

Empowering leaders to enhance fan engagements, strengthen connections, and create highly personalized, immersive experiences.

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Point of View

Insurance carriers must balance profit and progress with purpose to grow in 2025

HFS offers a framework to help carriers in navigating uncertainty, embracing innovation, and thriving in a dynamic market.

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Point of View

Superintelligence will rewrite the rules for enterprise ops, yet most firms are woefully unprepared

AI's leap to 'superintelligence' is inevitable. The tech will reach maturity, but are enterprises prepared to harness it?

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Point of View

Elevate finance by transforming transactional tasks into strategic wins

Transforming finance: shifting from routine transactions to strategic impact with technology, talent, and data-driven insights.

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Point of View

Set the standard with ISO 42001: Lessons from Cognizant’s trailblazing journey

ISO 42001, the new international standard for managing artificial intelligence (AI), is rapidly gaining traction as a benchmark for ethical and responsible AI

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Point of View

Enterprises must explore AI-powered platforms to transform procurement processes

AI-powered platforms are revolutionizing procurement, driving efficiency, resilience, and strategic value across the sourcing value chain.

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Point of View

Open-source AI: A smart bet or a trap in disguise

Shifting to open-source AI seems like a genius move but comes with hidden costs, operational headaches, and legal minefields.

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Point of View

Stop complaining about AI emissions: Get renewables and think positive outcomes

The technology sector produces (only?) 2-3% of global emissions, including hardware and chip manufacturing.

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Data Viewpoint

GenAI is expected to catalyze the data-driven finance movement

Adoption of GenAI in F&A is set to improve decision-making, productivity, and operational efficiency.

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Highlight Report

Zensar’s life sciences acquisition bridges capability gaps to accelerate growth

Zensar gains edge in life sciences with BridgeView, spanning R&D to commercialization solutions.

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Highlight Report

IMC 2024 showcases India as a must-consider for TMT investments

India's digital boom, PLI push, and talent hub status make it a top global destination for TMT investments.

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Point of View

Private equity growth must not undermine patient care in Indian healthcare

PE firms consolidate for scale and efficiency, aiding healthcare but raising concerns about balancing profits and patient-centered care.

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Data Viewpoint

Payers need a bold strategy to address declining margins and systemic pressures

US health insurers face declining margins. Aging populations, rising costs, and workforce shortages demand a redefined approach to value.

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Point of View

Purpose-based Performance; innovation must drive purpose in banking and capital markets

HFS' Purpose-based Performance model helps BCM firms ensure their innovation and tech investments are aligned with purpose.

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Data Viewpoint

Employers will drive the next phase of health and care delivery transformation

Self-insured employer plans are transforming U.S. healthcare by controlling costs and improving outcomes, driving rapid care delivery changes.

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Point of View

Embrace technology to address the looming healthcare delivery crisis

America is getting older and sicker with growing shortage of clinicians; technology will be the only salvation to manage this perfect storm.

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Point of View

Should you consider Mphasis Silverline for your Salesforce implementation?

Mphasis acquired Silverline in 2023. A year later, we connect with leadership to see if the acquisition is delivering on its promise.

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Point of View

Banks turn open-banking threats into opportunities through strategic action

Banks must recalibrate their strategies to maintain market dominance in the evolving era of open banking.

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