Explore our latest research, analysis, and thought leadership.
September 30, 2012The potential impact of the US presidential election is not only an important and very current question with regards to social and economic matters, but it will
September 27, 2012For Accenture, Octagon's regulatory and clinical information technology solutions, services, and expertise augments Accenture’s broad pharma industry
September 21, 2012Accenture has very effectively evolved its 20-year-old BPO business to become a market leader in terms of market share and vision. Its sophisticated and BPO the
September 20, 2012In June of this year, several sourcing heavyweights gathered for an informative and lively hour-long debate about the future of business process outsourcing. by
September 19, 2012In a blog post, Twitter signaled it has made significant changes to its API that have the potential to considerably harm and diminish the function of clients
September 18, 2012It may take years for Apple to actually get its money from Samsung, but Apple’s victory is challenging the notion that Android is free. Carriers and handset
September 12, 2012EXL has proven that you don’t have to be a $1B+ company to be an industry leader. Under the leadership of Rohit Kapoor, vice chairman and CEO, EXL has shown
September 05, 2012In this RAPIDInsight, HfS Research looks at the merits of the IDIQ contract and how it is used in outsourcing.
September 05, 2012HfS Research’s latest business process outsourcing research has uncovered some key areas where BPO service providers feel buyers need to make changes in order
August 30, 2012EXL has resisted the temptation to be “all things to all people,” instead making investments into areas the company wants to target. This focus is the that
August 30, 2012WNS is a mid-tier service provider based in India, but they may be one of the best-kept secrets in the BPO market today.
August 30, 2012HfS Research analysts attended the recent Infosys Global Analyst Relations Summit held in Boston over July 30-31, 2012. Our primary perceptions through sessions
August 27, 2012IBM’s acquisition of Kenexa places it in pole position as a Recruiting BPO services provider. The big question now is whether it will next acquire a cloud or
August 22, 2012Leading procurement solutions provider Procurian announced its acquisition of Utilities Analyses, Inc. (UAI) this week.
August 22, 2012In this report, HfS Research analyzes the Latin American competitive landscape and five IT-BPO service providers who are making waves in the region.
August 22, 2012On August 14, PwC announced its intent to acquire social media strategy firm Ant’s Eye View (AEV).
August 17, 2012HfS Research recently held its inaugural HfS 50 Executive Council meeting, bringing together 41 experienced senior sourcing executives whose organizations are
August 17, 2012In this RAPIDInsight, we look at why gainsharing is not working in many buyer-provider relationships. We will then introduce a set of common best practices that
August 15, 2012In this RAPIDInsight, HfS Research examines the specific challenges facing brokerage companies and how these firms are leveraging outsourcing service providers
August 13, 2012Enterprise buyers of business process outsourcing, IT outsourcing, and cloud services have a new security bogeyman to worry about, the so-called Advanced Threat
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
