Research & Insights

Explore our latest research, analysis, and thought leadership.

New from HFS

Highlight Report

LTTS enhances product engineering capabilities with Intelliswift acquisition

L&T Technology Services’ acquisition of Intelliswift will enable enterprises to benefit from its enhanced capabilities.

Read More
Point of View

Chemical industry’s multi-pronged approach to mitigate supply chain risks

Chemical companies are combining strategic business decisions such as rethinking logistics networks and investing in technologies such as digital twins to the

Read More
Data Viewpoint

THL leaders seek strategic enablers for a customer-centric, resilient, and sustainable future

Top priorities for THL firms include new business models, ESP and data.

Read More
Point of View

UK&I leaders say GenAI success depends on the balance between risk and reward

HFS and Cognizant hosted senior executives for a Roundtable in London to discuss if UK&I firms are being bold enough with GenAI.

Read More
Point of View

Business services are shifting: From cost-cutting to AI-driven value

From savings to AI-driven value: Business services evolves with agentic AI solutions, reshaping automation and talent strategies.

Read More
Point of View

Low business engagement with COP29 risks a lost year; sustainability needs positive lobbying

The world can’t wait until COP30. But many are, including in the private sector.

Read More
Highlight Report

Understand your organization’s work labyrinth to become better leaders

Technology and organizational strategies are inexplicitly conjured under the technology of Soroco’s Scout.

Read More
Challenger Series

HFS Challenger: Chazey Partners

Chazey Partners leverages a practitioner-led approach to deliver high-impact, cost-effective results to enterprises.

Read More
Highlight Report

Writer’s self-learning LLM highlights new emphasis on cutting the costs of enterprise AI

LLMs that learn and adapt could evolve dynamically alongside the businesses they support.

Read More
Point of View

Breaking the F&A gridlock: Finance leaders confront automation challenges

CFOs should drive touchless finance by addressing gridlocks with system upgrades, silo integration, and IT collaboration.

Read More
Point of View

The evolving US food retail complexion: Triggered by lifestyle and weight-loss drugs

Food Retailers must strategically adapt to remain relevant in an increasingly health-centric market.

Read More
Highlight Report

The MIT discourse on GenAI: The world isn’t waiting for businesses to catch up

GenAI has hit escape velocity, with its influence cutting across industries.

Read More
Point of View

The death of the dashboard: Prepare for a new era in enterprise intelligence

The future of decision-making lies in a shift from static dashboards to intelligent data conversations to drive workflows.

Read More
Highlight Report

TCS approach suits firms seeking resilience in an evolving tech landscape

TCS wants you to embrace change—balanced with the need for enterprise resilience.

Read More
Market Vision Paper

Lean into disruption to shape the generative customer experience

Firstsource is helping clients embrace the agentic AI opportunity.

Read More
Point of View

Don’t let your customer data get away; make customer data platforms the new backbone of CX insights

GenAI plus customer data platforms highlight the potential power of “and”

Read More
Horizons Report

HFS Horizons: Healthcare Payer Service Providers, 2024

An assessment of healthcare payer service service providers, addressing the why, what, how, and so what.

Read More
Highlight Report

Midmarket leaders are the new targets in tech services battle for growth

Avanade sets out to level-up thousands of midmarket firms with simplified Microsoft offerings for rapid adoption.

Read More
Point of View

Resurrect pharmacies by adopting winning retail strategies to address community healthcare

Retail pharmacies must find ways not to succumb to the dog-eat-dog world of retail, rather emulate winning retailers to serve their local communities.

Read More
Point of View

Energy innovation needs new clarity over the now, next, known, and unknown

Senior energy industry leaders must step up their collaboration with innovation teams.

Read More
1 21 22 23 189

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]

Error: Contact form not found.