Research & Insights

Explore our latest research, analysis, and thought leadership.

New from HFS

Hot Tech

HFS OneOffice Hot Vendor: Alaffia Health

Alaffia health addresses healthcare payment integrity through its AI-powered capabilities.

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Point of View

HFS’ “RPA is dead” prophecy comes true as UiPath ends its “bot for every user” narrative

To propel its next growth phase, UiPath must center its narrative around the demands of the Generative Enterprise™.

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Data Viewpoint

TWILTCH revenue growth remains sluggish in the first quarter of 2023

The latest quarterly (Q1 2023) results show a continued decline in revenue growth of TWILTCH service providers.

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Point of View

GBS rebranding: The starting point to help enterprises balance growth and cost priorities

GBS leaders need to focus on value-based outcomes and rebrand as a strategic partner to drive organizational strategic objectives.

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Data Viewpoint

IT budgets nosedive across industries as enterprises wait out macroeconomic headwinds

IT-related budgets have taken a massive nosedive in one year. HFS breaks down the impact and recommended actions.

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Market Vision Paper

UST is thriving in the age of talent wars

This mid-size service provider fosters a culture of connectivity and empathy to reshape business and work.

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Horizons Report

HFS Horizons: Employee Benefits Administrators, 2023

This Horizons report examines and rates industry-specific capabilities of benefits administrators in managing benefits for employers.

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Highlight Report

Bigger, better LTIMindtree uses its scale and synergies to land Hellenic Bank

The merger placed LTIMindtree among the ranks of leading IT vendors, with a reported revenue of $4.2 billion.

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Highlight Report

Tech Mahindra’s new AceFin solution offers contextualized CFO process insights

Tech Mahindra has launched a new F&A solution called AceFin, designed to address the multiple priorities of CFOs.

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Highlight Report

Enterprises must move to dynamic operations to survive the third trigger of change

Today’s unpredictable world will need leaders to create different plans and be flexible and relevant to customers and employees.

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Highlight Report

Bain invests in Ashling to meet the enterprise need for holistic automation expertise

Bain & Company is partnering with, and investing in, former HFS Hot Vendor Ashling Partners to help enterprises scale automation.

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Market Analysis

Competitive Intelligence from May 2023

In this month’s Competitive Intelligence report, we’ll cover technology, sustainability, healthcare, insurance and more.

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Point of View

Don’t get flummoxed by data estate modernization. Get focused.

Learn how a leading US Bank worked with Capgemini and Google to modernize its data estate.

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Highlight Report

LTIMindtree’s engineering+digital scale offers RCPG firms an alternative to Tier-1 vendors

LTI’s engineering pedigree and Mindtree’s digital background make LTIMindtree a solid managed services provider to win big work.

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Highlight Report

Coforge and InsurNode drive insurance innovation and CX with blockchain

Coforge recently partnered with InsurNode to develop an on-demand insurance platform that leverages blockchain.

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Highlight Report

Coforge breaks the billion barrier, offering intimacy at scale for needy customers

Coforge joins the growing gaggle of mid-tier IT and business services providers to cross the $1 billion annual revenue mark.

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Highlight Report

Infosys personalizes medicine powered by SAP

Infosys personalized medicine solution has all the components needed to help pharma scale personalized medicine.

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Point of View

In conversation with Ian Barkin: Dig deep to surface process truths

HFS interview with Ian Barkin on how he sees the process intelligence space evolving.

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Highlight Report

What did Cognizant do to strike a billion-dollar deal with CoreLogic?

Cognizant’s decade-long relationship did not secure the win—its end-to-end proven capabilities did.

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Market Vision Paper

Perception isn’t always reality: The case for more effective data management

The enterprise’s trust in data is high, perhaps unrealistically high. Learn about the reasons and action items.

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