Explore our latest research, analysis, and thought leadership.
November 05, 2021We asked 13 leading service providers which automation vendors had the greatest customer impact
November 05, 2021As the latest wave of earnings announcements is hitting the news, we take a look at the performance of the early announcers
November 04, 2021Operations leaders are exploring the potential for gig to augment their workforce.
November 04, 2021Digital-first and human-centered design is the foundation of differentiated CX
November 03, 2021Atos was staring at the Innovators Dilemma for years—but is it now too late for a makeover?
November 03, 2021Enterprises must develop a holistic ransomware response strategy, balancing technology alongside people and processes.
November 02, 2021Automation services company Roboyo adds North American scale to boutique excellence with its acquisition of JOLT.
November 01, 2021We organized a digital roundtable bringing together industry titans to understand how insurers are driving “straight to digital.”
October 29, 2021A guide to strategic considerations for critical trust and safety processes.
October 29, 2021As BFS firms push more strategic workloads to the public cloud, it's time to navigate your cloud partner by more than brand name.
October 29, 2021Healthcare delivery models are going through a renaissance, reversing their current delivery paradigm and outsourcing more.
October 26, 202110 Point Agenda for the CHRO to Survive and Thrive in the Post Pandemic Economy
October 26, 2021Hot Vendors are an exclusive group of emerging players, each with a differentiated value proposition for the OneOffice™
October 20, 2021New analysis and ranking of the native automation services capabilities of 12 leading providers.
October 20, 2021Appian’s acquisition of a process-mining business sets it on course to design-discover-automate at an all-in-one price.
October 20, 2021Blue Prism is due to become part of Tibco—if shareholders agree a $1.5 billion deal. What should customers think?
October 19, 2021Digital transformation is dead. Data shows enterprises need a more evolutionary approach.
October 19, 2021Our five core research pillars and CHIEF principles provide differentiated insights to CISOs, IT and business leaders.
October 18, 2021Automation’s value proposition may once have been cost-cutting, but now enterprises see automation as more fundamental.
October 18, 2021Global 2000 firms still are heavily investing in Waterfall DevSecOp Methodologies.
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