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November 17, 2020Accenture is constantly deepening its expertise in supply chain and digital manufacturing capabilities by making pivotal acquisitions into Accenture Industry X.
November 17, 2020While BFS as a whole may have been less impacted by the pandemic as other industries, some segments, such as collections, are much more exposed.
November 16, 2020Our previous calls for enterprise leaders and service providers to get ahead of the sustainability services game is now a call to catch up.
November 13, 2020Genpact's latest acquisition expands its experience capabilities targeted at digital commerce
November 13, 2020HFS Research launches its first-ever Telecommunications, Media, and Technology (TMT) Services Providers Top 10 report, due in Q1 2021.
November 13, 2020Explores engineering capability and key client engagements of HCL in different segments of engineering services across industries.
November 13, 2020Explores HCL engineering segment including its alignment with overall HCL vision and strategy, key client engagements, and differentiating factors
November 12, 2020HFS provides an assessment on IBM's announcement to split the company by spinning out Managed Infrastructure Services
November 12, 2020Explores how Oracle Cloud SCM provides clients the agility they need to respond to pandemic-shocked supply chains
November 11, 2020Make automation native within your enterprise to support the priorities of EX, CX, and PX on the road to the OneOffice.
November 10, 2020Celonis’ Global Ecosystem Day saw the vendor announce its Execution Management System (EMS) and the acquisition of automation firm Integromat
November 09, 2020In this report, we focus on how Capgemini’s emerging and smart healthcare practice is launching new services to address the current healthcare market.
November 07, 2020Services leaders have concluded that the tech shift is not enough to leapfrog to where they need to be in a fully digital environment. In our recent HFS Live to
November 05, 2020Learn how Infosys is driving ServiceNow beyond the sweet spot in ITSM
November 04, 2020Five key aspects of Accenture SynOps for Finance to help you further understand and evaluate this comprehensive, yet complex solution
November 04, 2020This update to the HFS Market Index gives an overview of the IT and business services market performance.
November 03, 2020Accenture has announced a new generation of its myWizard Intelligent Automation platform. HFS analyzes the progress and puts the announcement in the context of
November 02, 2020Every industry is experiencing different challenges thanks to the pandemic, and service providers must develop a unique strategy to support them
October 30, 2020This Top 10 report examines 10 Employee Experience providers across a defined series of innovation, execution, and voice of customer criteria.
October 27, 2020HFS attended Capgemini’s global analyst virtual summit in October 2020. What we got was a directionally positive update but perhaps not quite ready for prime
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