Points of View

What’s Next in Finance Global Business Services?


What are the seismic shifts in the evolving global finance sourcing landscape? HfS Research explored those grinding tectonic plates in its eye-opening September 25th Webinar with KPMG. The emerging trends include the following:


  • Although cost savings remain important, the new emphasis is on improving the delivery of the core services;
  • Change management remains as important and difficult as ever
  • Talent is becoming one of Finance and Accounting’s (F&A’s) big challenges
  • The skills and makeup of the governance organization are different in this brave new world
  • There’s a new emphasis on adding more onshore to the mix
  • Upgrading IT (to deal with big data and produce appropriate analytics) is a key driver for process improvement and competitive advantage


Here are the combined wisdom and a roadmap to likely success in F&A global business services.


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