What’s Next in Finance Global Business Services?

What are the seismic shifts in the evolving global finance sourcing landscape? HfS Research explored those grinding tectonic plates in its eye-opening September 25th Webinar with KPMG. The emerging trends include the following:

• Although cost savings remain important, the new emphasis is on improving the delivery of the core services;
• Change management remains as important and difficult as ever
• Talent is becoming one of Finance and Accounting’s (F&A’s) big challenges
• The skills and makeup of the governance organization are different in this brave new world
• There’s a new emphasis on adding more onshore to the mix
• Upgrading IT (to deal with big data and produce appropriate analytics) is a key driver for process improvement and competitive advantage

Here are the combined wisdom and a roadmap to likely success in F&A global business services.