Executive Research Leader
Dana Daher is an Executive Research Leader at HFS Research, spearheading research initiatives in emerging technologies and employee experience. With a unique blend of expertise in anthropology and IT, Dana leads cutting-edge research that shapes industry landscapes across various domains, including employee experience, Agentic AI, generative AI, diversity, equity, and inclusion (DEI), and sustainability. Her multidisciplinary background allows her to bridge the gap between strategy, people, and technology, offering a holistic perspective on today's rapidly evolving business landscape.
As a thought leader, Dana has authored numerous publications on emerging technologies, digital strategy and transformation, cloud innovation, employee experience, and hybrid work environments. Before her role at HFS Research, she held leadership positions at Unisys and Info-Tech Research Group, driving impactful research and consulting initiatives in IT strategy, digital transformation, and innovation management across public and private sectors.
Dana holds bachelor's and master's degrees in Anthropology from University College London, UK. Her unique educational foundation and extensive IT expertise enable her to deliver human-centered technology solutions that create intuitive and inclusive experiences. Passionate about the intersection of technology and human behavior, Dana leverages data analysis, strategic thinking, and user-centric design to identify untapped opportunities and translate them into actionable strategies for clients.
April 21, 2026 Scaling agentic AI fails when decision rights, data access, and accountability are not redesigned alongside it.
April 13, 2026 Agentic AI exposes process debt rooted in tacit knowledge, limiting outcomes unless decision logic is made executable.
April 8, 2026 AI is making enterprise decisions, but only 14% of organizations have designed the human governance needed to own them.
April 6, 2026 Enterprises control data but not AI systems, creating a hidden dependency that becomes a governance and security risk as AI scales.
March 18, 2026 IBM’s HR transformation shows how CHROs can rebuild the operating model first and lead the shift to the agentic enterprise.
March 18, 2026 Salesforce revamps partner program to drive outcomes, pushing partners beyond deal closure to real value delivery.
March 17, 2026 Only 21% of C-suite leaders can prove AI is delivering measurable value, even as 87% invest faster than they can demonstrate ROI.
March 6, 2026 Genpact FOCUS 2026 shifts from point automation to agentic ops in core controls, requiring operating model redesign to scale now.
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