David Cushman

Executive Research Leader

David Cushman is an executive research leader for HFS Research. He has a long-term focus on emerging technology, tracking OneOffice and OneEcosystem enablers from automation, artificial intelligence (AI), generative AI (GenAI), data and design thinking, Web3 and metaverse, process orchestration, workflow, and intelligence to quantum computing. He also leads the HFS Hot Tech program.

Experienced in startup, scale-up, and large-scale digital transformation programs, David has led digital development at the UK's fastest-growing media company, founded and grown digital consultancies across Europe, and worked with world-class companies as a director in digital strategy advisory at a Tier 1 services provider.

The author of The 10 Principles of Open Business (Palgrave Macmillan, 2014), David earned a joint honors degree in philosophy and sociology from the University of Essex.

He lives in Cambridgeshire, UK, with his wife and daughter and enjoys reading, writing, travelling, and thinking (exploration of all kinds). David embraces change and always seeks learning opportunities. But, for all that, he has been a supporter of Leeds United Football Club since he was seven years old. Some things just cannot be unlearned.

Watch David Cushman discussing about HFS Horizons: Metaverse Services Providers, 2023

David Cushman | HFS Research

Content By David Cushman

Point of View

Ditch same-old SaaS and differentiate with Services-as-Software

AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.

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Point of View

Enterprises are wide awake on agentic AI—but need help navigating the chaos

Agentic is charging hard and fast at enterprise leaders – and they worry that support for its responsible adoption is lagging.

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Highlight Report

Writer’s trust architecture sets a new benchmark for enterprise AI security

Writer has built a robust trust foundation reflecting where enterprise AI is heading.

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Hot Tech

HFS Hot Tech: AidenAI

AidenAI helps enterprises cut digital transformation costs by 60% and time-to-market by 55% with its agentic AiDAP platform.

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Hot Tech

HFS OneOffice Hot Tech: Kognitos

Kognitos replaces black-box RPA and GenAI tools with plain English, deterministic automation that enterprises can trust and audit.

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Point of View

Choose your AI future before it chooses you

Enterprise leaders have cozily operated within a stable social contract for decades. AI is breaking it.

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Highlight Report

CIOs must rearchitect observability to keep pace with AI

AI engineering pushes past the limits of traditional software development exposing an observability gap.

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Market Impact Report

Smash through tech debt: Why AI is the jackhammer

AI is your escape from technical debt—not because it makes legacy cheaper, but because it gives you the tools to tear it down.

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