Practice Leader
Hansa Iyengar leads the banking, financial services (BFS), and IT services research practice at HFS Research. She focuses on delivering practical, forward-looking insights that help BFS leaders navigate change across financial services and on providing critical analyses of service provider strategies, enabling buyers to make more informed sourcing and partnership decisions.
Hansa brings more than 15 years of deep enterprise technology and IT services expertise. She has led global research portfolios that are focused on competitive intelligence, digital transformation, and market trend analysis for technology and telecom enterprises. Before joining HFS, Hansa was a senior principal analyst at Omdia, where she advised C-suite executives on enterprise IT strategy and spearheaded high-impact research initiatives influencing product and go-to-market strategies for some of the world’s largest technology firms. With a track record of authoring influential thought leadership, she is known for her sharp strategic thinking, enterprise-first perspective, and commitment to cutting through hype to deliver insights that matter.
Hansa holds a bachelor’s degree in English and an MBA in finance from Gujarat University, India. She lives in Columbus, Ohio with her husband, two sons, and a fur baby. In her spare time, she likes to read, cook, hike, and volunteer at local non-profits.
January 5, 2026 Enterprises must shift from effort to outcome and value-based commercial models to stop overpaying for modernization programs.
January 5, 2026 Enterprises must embrace AI as the orchestrating layer of legacy modernization if they want to become an AI-driven enterprise.
December 23, 2025 EdgeVerve wants to orchestrate fragmented estates to deliver business outcomes.
December 22, 2025 Argano earns the HFS Challenger accolade for scaling boutique-quality consulting into a $650M GSI alternative.
December 17, 2025 Enterprises buried in technical debt will be locked out of the next wave of AI-native value creation unless they repay it.
December 12, 2025 A survey of 123 Global 2000 CIOs finds enterprises spend up to 7x more on services than software, compounding tech debt.
December 10, 2025 Enterprise leaders learn why outdated ServiceNow service models stall ROI and how agentic AI fixes the delivery model.
December 4, 2025 QBurst earns the HFS Challenger accolade for its High AI-Q model combining engineering depth with AI-native delivery.
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