A collection of the latest views from the HFS analyst team on artificial intelligence.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
November 21, 2025This POV describes how enterprises must take part in creating India's semiconductor supply chain.
November 20, 2025Business leaders should redesign their GCC charters to reflect innovation and P&L outcomes, orchestrated by AI-enabled workflows.
November 20, 2025WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.
Point of View
July 18, 2023Generative AI is rocking the business world. It summarizes, answers questions, creates content, and creates code—but what is it?
Point of View
July 18, 2023Generative AI is coming and you need to rethink how to work at the higher end of the spectrum and find yourself a role in this new reality.
Point of View
July 13, 2023Practical use cases will thrust generative coding, GenAI, and LLMs into the development lifecycle, upending software development.
Point of View
July 13, 2023In the GenAI frenzy, Krista’s AI iPaaS solution aims to orchestrate enterprise AI with security and governance at the forefront.
Point of View
July 10, 2023With everyone discussing long-term effects, generative AI is already providing immediate benefits for low hanging use cases.
Highlight Report
July 05, 2023Publicis Sapient is expanding geographic footprint through acquisitions, adding capabilities, & local capabilities along the way.
Highlight Report
June 28, 2023There’s a disconnect between the speed CEOs want to move and the ability of their enterprise to take advantage of GenAI.
Point of View
June 28, 2023Uncover what you should and shouldn’t do when determining how to integrate GenAI into your business—and what to expect to pay.
Highlight Report
April 14, 2023Adopt an autonomous mindset and move from effort to purpose.
Highlight Report
April 07, 2023IDP vendor Botminds has wasted no time finding a real-world business use for generative AI.
Market Vision Paper
January 16, 2023Advancing AI technologies are poised to shake up the outsourcing world.
Competitive Intelligence
January 02, 2023A look at how Genpact performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Highlight Report
December 02, 2022New AI regulations in the US and Europe mean HR leaders need to understand how they deploy AI - and quickly.
Highlight Report
October 27, 2022FPT Software has reimagined its position to expand to new markets with attractive tech capabilities and innovation.
Point of View
July 28, 2022In Web3, everyone has the same access to data. Advantage resides in the power of your AI.
Point of View
July 28, 2022Learn from the journey of Network Rail to apply an AI-mindset rather than just looking through the automation lens
Point of View
April 05, 2022Telehealth enablement like RPM can do more than monitor patients and alert clinicians. It can be the default pre-triage approach.
Data Viewpoint
April 04, 2022TTL enterprises are planning to make huge investments in cybersecurity-, AI-, and process mining-related technology services in 2022.
Data Viewpoint
April 01, 2022Highlights the key emerging technologies in which industrial manufacturers plan to invest in the near-term.
Point of View
March 22, 2022The trading team of a major global energy firm is paving the way for industry-wide digital transformations.
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