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We've trained a generative AI model, powered by Humata.ai, on recent publications in the banking, financial services and insurance (BFSI) sector.

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What are the biggest trends in 
insurance?
Which service providers support 
banks?
What are the five most critical 
things banking executives are 
thinking about?
What acquisitions have service 
providers made to support their 
banking businesses?
What are insurance carriers 
struggling with?

More HFS Banking and Insurance Research

Competitive Intelligence

Deloitte: Cards and Payments Services Capabilities, 2023

A look at how Deloitte performed in the HFS Horizons: Cards and payments service providers, 2023.

Competitive Intelligence

Accenture: Cards and Payments Services Capabilities, 2023

A look at how Accenture performed in the HFS Horizons: Cards and payments service providers, 2023.

Horizons Report

HFS Horizons: Cards and Payments Service Providers, 2023

Payments are the most interesting and biggest area of activity and investment in new capabilities across banking and financial services (BFS).

Data Viewpoint

Banks’ continued investment in cloud needs to deliver cost and income impact

HFS’ latest IT services investment data for banks is in! Check out what makes the cut and why.

Highlight Report

Wipro helps banks push more workloads to the cloud

Wipro is combining new industry cloud solutions with deep domain expertise to help banks embrace ‘digital’.

Highlight Report

Publicis Sapient adds sizable LATAM nearshore capabilities by Practia acquisition

Publicis Sapient is expanding geographic footprint through acquisitions, adding capabilities, & local capabilities along the way.

Point of View

The dos and don’ts and potential costs of GenAI

Uncover what you should and shouldn’t do when determining how to integrate GenAI into your business—and what to expect to pay.

Market Impact Report

Digital differentiation for asset and wealth managers must focus on “better”—not just “more”

HFS surveyed 150 asset and wealth management leaders to understand the future of this changing sector.

Data Viewpoint

Amid headwinds, banks prioritize investment in data and compliance business services

Here are business services investment priorities and recommendations for banks during the wait-and-see economy.

Data Viewpoint

IT budgets nosedive across industries as enterprises wait out macroeconomic headwinds

IT-related budgets have taken a massive nosedive in one year. HFS breaks down the impact and recommended actions.

Highlight Report

Bigger, better LTIMindtree uses its scale and synergies to land Hellenic Bank

The merger placed LTIMindtree among the ranks of leading IT vendors, with a reported revenue of $4.2 billion.

Point of View

Don’t get flummoxed by data estate modernization. Get focused.

Learn how a leading US Bank worked with Capgemini and Google to modernize its data estate.

Highlight Report

Coforge and InsurNode drive insurance innovation and CX with blockchain

Coforge recently partnered with InsurNode to develop an on-demand insurance platform that leverages blockchain.

Highlight Report

Coforge breaks the billion barrier, offering intimacy at scale for needy customers

Coforge joins the growing gaggle of mid-tier IT and business services providers to cross the $1 billion annual revenue mark.

Highlight Report

What did Cognizant do to strike a billion-dollar deal with CoreLogic?

Cognizant’s decade-long relationship did not secure the win—its end-to-end proven capabilities did.

Market Impact Report

Commercial banks need a digital reboot—their customer expansion aspirations depend on it

HFS Research, in partnership with Infosys, surveyed 150 commercial banking leaders.

Highlight Report

Sonata Software acquires to double down on cloud and data to serve target verticals

Sonata’s acquisition of Quant aims to fuel its growth in the US-based BFSI and HLS industries.

Point of View

Modernize or risk disintermediation—A global payment services leader reinvents merchants

Our research is informed by a recent survey with 150 payment providers.

Highlight Report

Hexaware maps out how payment providers can keep up with customers

Consumer expectations and emerging technologies are driving a rapid evolution in payments and demanding payment providers to modernize.

Market Analysis

The 2023 BFSI research agenda

Here's what HFS has in store for BFSI industry coverage in 2023.

Highlight Report

Banks are quietly moving from Hitachi Vantara technology to services

Banks see value in Hitachi's services in helping with their digital transformation journey it just needs to market itself better.

Market Impact Report

The payment providers’ playbook for practical, innovation-led transformation

HFS Research, in partnership with Infosys, surveyed 150 payment providers across North America and Europe.

Highlight Report

Capgemini helps banks complement, componentize, and extend core banking capabilities

Core banking modernization no longer exclusively means rip and replace; it increasingly means componentize, complement, and extend.

Data Viewpoint

When banks evaluate service providers, they should evaluate their ecosystem partners, too

Banks should consider the value service providers deliver via ecosystems to benefit from their execution & innovation capabilities.

Hot Tech

HFS OneEcosystem Hot Vendor: SISA

HFS designated SISA an HFS Hot Vendor because of its deep understanding of the payments industry and forensics-driven MDR platform.

Market Impact Report

The ecosystem imperative: How to create new sources of value in BFS enterprises

A fresh new study that examines how financial services firms strive for new forms of value through innovation and ecosystems.

Highlight Report

Emulate State Farm’s HCLTech-built future-proof insurance infrastructure

State Farm reorganized its core IT infrastructure to keep up with digital shifts.

Highlight Report

Genpact provides operations muscle to help banks scale BaaS

Banking as a Service (BaaS) is transforming how enterprises consume and deliver banking services.

Competitive Intelligence

Amdocs: Service Capabilities for Retail Banks, 2023

A look at how Amdocs performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Virtusa: Service Capabilities for Retail Banks, 2023

A look at how Virtusa performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Sutherland: Service Capabilities for Retail Banks, 2023

A look at how Sutherland performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Mphasis: Service Capabilities for Retail Banks, 2023

A look at how Mphasis performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

LTIMindtree: Service Capabilities for Retail Banks, 2023

A look at how LTIMindtree performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Hitachi Vantara: Service Capabilities for Retail Banks, 2023

A look at how Hitachi Vantara performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Hexaware: Service Capabilities for Retail Banks, 2023

A look at how Hexaware performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Genpact: Service Capabilities for Retail Banks, 2023

A look at how Genpact performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Firstsource: Service Capabilities for Retail Banks, 2023

A look at how Firstsource performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

PwC: Service Capabilities for Retail Banks, 2023

A look at how PwC performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

Publicis Sapient: Service Capabilities for Retail Banks, 2023

A look at how Publicis Sapient performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

Competitive Intelligence

IBM: Service Capabilities for Retail Banks, 2023

A look at how IBM performed in the HFS Horizons: The Best Service Providers for Retail Banks, 2023.

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