Research & Insights

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Highlight Report

You won’t reap AI rewards until you fix your people problem

HFS recently hosted a Roundtable, in partnership with Cognizant, hosting almost 20 senior enterprise leaders.

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Point of View

CIOs must pay for outcomes, not hours, on modernization programs

Enterprises must shift from effort to outcome and value-based commercial models to stop overpaying for modernization programs.

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Point of View

AI is now the force behind legacy modernization; embrace it or stay stuck

Enterprises must embrace AI as the orchestrating layer of legacy modernization if they want to become an AI-driven enterprise.

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Point of View

Chemical CIOs, stop stalling and turn your AI chaos into real business value

Chemical industry CIO should prioritize the data core, governance before operationalizing the AI and agents.

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Hot Tech

HFS Services-as-Software™ Hot Tech: Perpetuuiti

This Hot Tech examines how Perpetuuiti turns continuity plans into repeatable execution using automation and AI.

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Point of View

Fix legacy operating models before they block your AI ambitions

Enterprises buried in technical debt will be locked out of the next wave of AI-native value creation unless they repay it.

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Point of View

Control the chaos: An enterprise framework for safe, productive LLMs

Cut the chaos of supervising AI models, context, and autonomous decisions with our framework for safe and productive use of LLMs.

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Highlight Report

Process debt is AI’s silent killer, and Salesforce’s Apromore move just raised the stakes

Leaders must recognize process debt is an AI blocker rather than let it sabotage Agentforce deployments.

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Point of View

Industry must link sustainability, AI, talent or keep failing these transitions

Industrial enterprises are failing to connect the short-term and long-term—or find the talent to do so.

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Highlight Report

Asset-heavy firms, turn your infrastructure into revenue using physical AI

Physical AI is your best bet to turning infrastructure into a revenue engine.

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Market Vision Paper

Reinvent your ServiceNow service model with agentic AI

More than two-thirds of global ServiceNow implementations stall because delivery models are stuck in a pre-AI era.

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Challenger Series

HFS Challenger: Indium

AI-driven digital engineering firm using multi-agent models to modernize systems and simplify enterprise workflows.

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