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Point of View

$1.5 trillion Services-as-Software market takes off—three swimlanes emerge

$1.5T SaS market accelerates as services and software converge—three models reshape enterprise buying and delivery.

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Highlight Report

Telecom companies must leverage service providers to shape their future

The telecom sector is undergoing an overhaul as the capex heavy industry seeks new revenue streams to drive growth and value.

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Point of View

Part 2: Accelerate multi-agentic AI adoption to give doctors their day jobs back

Doctor shortage combined with diluting their time by administrative process can be mitigated by multi-agentic AI.

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Point of View

Mistaking agentic AI for an AI agent will break your cyber governance

Enterprises must govern Agentic AI differently from AI agents or risk invisible security, compliance, and control failures.

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Highlight Report

Health plans must rethink UM: WNS HealthHelp’s AI-driven approach is a path forward

UM and PA's are admin processes tend to delay care causing harm to patients, AI is the best approach to mitigate the dangers.

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Market Vision Paper

Navigating the future: Reimagine, reinvent, and earn relevance

AI is a catalyst; enterprises must reinvent their value proposition to remain relevant to customers.

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Hot Tech

HFS Hot Tech: Mindcorp.ai

Mindcorp.ai is automating—not just assisting—high-value knowledge work through AI-powered agent teams.

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Point of View

Build your Human Premium to win in the age of LLMs

Today’s enterprise leaders must scale up where LLMs can’t mimic: imagination, intimacy, and integrity.

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Data Viewpoint

BFS firms are all-in on AI, and it will reshape operations at scale

As large BFS institutions actively embed AI into businesses, new technical and soft skills must be adopted at scale for success.

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Point of View

‘Engineering meets AI’ is Hitachi Digital Service’s bold transformation play

HDS is evolving from an engineering powerhouse to a transformation partner for AI-first enterprises.

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Point of View

Ditch same-old SaaS and differentiate with Services-as-Software

AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.

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Data Viewpoint

Energy and utilities firms spend on services as the sector clarifies its goals

The E&U market for consulting, technology, and broad business services from IT to engineering is growing.

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