Accurate, visionary, and thought-provoking insight into issues that impact your business.
December 8, 2017 An analysis of emerging AI use cases helps to understand how AI is starting to impact and transform service delivery
November 30, 2017 How sustainable are the high valuations now being attached to RPA providers?
November 30, 2017 Increasing attacks on critical energy infrastructure are a critical issue that needs more attention, investments and holistic security services.
November 28, 2017 As buyers remain confused about AI, narratives need to leverage clearer segmentations
November 21, 2017 How enterprises can align with a shared vision of creating a better customer experience
November 20, 2017 RPA initiatives, in general, have not nearly met cost savings and productivity targets anything near these touted outcomes.
November 15, 2017 The top strategies adopted by the Industry 4.0 service providers to expand their businesses.
November 9, 2017 HfS sees a thoughtful front presented by EXL at its BFSI analyst day, rooted in its analytics strength and industry process expertise.
November 3, 2017 Is F&A outsourcing a commodity or is it being reimagined? It’s really the buyer’s choice.
October 27, 2017 Update Your Outsourcing Contract Practices to Capture the Potential of Intelligent Automation While Mitigating Risk.
October 27, 2017 A unique business process management provider can raise the bar when it comes to Digital Operations
October 23, 2017 This report covers market size, trends, and direction, as well as execution and innovation capabilities of 15 leading payroll service providers.
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