Research & Insights

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Market Vision Paper

Mphasis’ next act—applied innovation in the digital dog years

The HFS take on sustaining Mphasis’ success with its growth CEO, Nitin Rakesh

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Point of View

A Cloud Native mindset avoids swapping one technical debt for another

IT leaders can side-step costly challenges in cloud adoption if they maintain a OneOffice Mindset within a structured, innovation-focused journey to cloud - and

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Point of View

BFSI firms need to refine their FinTech programs to focus on outcomes rather than partner identification

HFS, with support from Capgemini, investigate how BFSI firms are approaching partnerships with emerging partners, particularly fintech start-ups and scale-ups

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Point of View

Work-from-anywhere economy drives a huge reliance on customer data platforms

As we begin working-from-anywhere, so we begin consuming from anywhere, adding to the range of data touchpoints and complexity of achieving a 360-degree

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Market Analysis

ITMS and BPO Contract Analysis – Q4 2020

This report analyses publicly announced ITMS and BPO contracts in Q4 2020 by region, service types, key verticals, main vendors and digital services.

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Highlight Report

HFS Highlight: WorkFusion’s Series F $220M war chest – a lot of money – not a lot of surprises

WorkFusion is becoming a vertical champion, scaling through depth rather than breadth with industry-specific solutions and a use-case-driven approach to GTM.

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Market Analysis

Merger and Acquisition Activities Monthly Snapshot – February 2021

A monthly rollup of merger and acquisition activity

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Point of View

If the Cap fits, wear it: This is the new, reinvigorated Wipro

Wipro goes big and bold with its BFSI and consulting-driven acquisition of Capco

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Data Viewpoint

HFS Data Viewpoint: Data-driven decision making is a top 3 priority and has become essential for future survival across industries

Our recent study shows an appetite for decision support technologies across several industry verticals

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Highlight Report

HFS Highlight: Atos and IBM expand the decarbonization solutions ecosystem

It’s not quite a first-mover advantage—but Atos and IBM are among the early big names in the sustainability solutions space.

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Highlight Report

HFS Highlight: EXL takes on the mission of crushing data silos in insurance

We recently connected with management from EXL’s L&A and P&C businesses to understand how they are helping their clients improve their dataflows.

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Point of View

Focus on digital led growth imperatives to survive and thrive

Infosys and Citizens Bank share experiences in rapid acceleration of digital transformation

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