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Data Viewpoint

Commercial banks need innovation partners not execution machines

In our latest research, clients rated providers poorly on IP development, R&D investment, and effective fintech collaboration.

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Data Viewpoint

Gaps in talent, IP, and R&D are derailing commercial banking transformation

Service providers are falling short on commercial banking-specific IP and scalable talent.

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Point of View

‘Fastest five’ bets on BFSI and HLS are paying off in Q4 2024

BFSI and healthcare sectors are driving Q4 2024 growth for ‘Fastest Five’ , but enterprise buyers should be cautious.

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Point of View

Break the mortgage lending mold as Wipro has with its BPaaS model for Discover Home Loans

This report explores how DHL leveraged a technology-led BPaaS model alongside Wipro to accelerate transformation.

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Point of View

Scotiabank’s eHome is a blueprint for scalable, tech-driven growth for lending

Scotiabank’s eHome shows how digital platforms can deliver fast, simple, transparent mortgage experiences.

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Market Impact Report

Reinventing non-bank mortgage lending journey in the age of AI

HFS Research, in partnership with Cognizant, set out to explore how non-bank lenders are evolving in the age of AI.

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Point of View

BFS tech spend faces uncertainty in a flip-flopping trade war

BFS firms must treat tariff turmoil like past crises—only a fast, focused, flexible response will safeguard tech and resilience.

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Point of View

Sustainability forces the financial sector toward technology: adapt and mitigate

BFSI must simultaneously adapt to and mitigate the climate and broader sustainability emergency.

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Market Analysis

The top technology partners for Commercial Banks, 2025

This report covers the top technology partners for commercial banks across a mix of software, hardware, and cloud providers.

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Point of View

HCLTech is supercharging BFSI with service-led platform outsourcing and AI

HCLTech is making bold moves in BFSI transformation, embedding AI and automation across banking, insurance, wealth, BPO, and FCC.

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Market Impact Report

Why, what, and how financial services firms can be AI-First

HFS Research, in partnership with Infosys, surveyed 505 BFS leaders across the globe to better understand why, what, and how BFS firms can be AI-First.

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Market Impact Report

The next era of commercial insurance: Faster, smarter, and embedded

Examines the transformation of commercial insurance amid evolving risks, legacy constraints, and a critical need for agility and digital integration.

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