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September 9, 2026 GBS has roughly two years to claim authority over AI outcomes before the functions pull the work back.
August 31, 2026 AI is repricing BPO into a $422 billion Services-as-Software market, reshaping sourcing deals by 2035.
August 28, 2026 Agentic finance operations create a record of every decision, and renewal is the moment CFOs can contract to own it.
July 31, 2026 Reset the GCC you already run before scaling it: 52% of GCC activity is now brownfield and 62% is AI-centric.
July 22, 2026 India's GCCs score 61.9 on the inaugural HFS Generative GCC Index, where ownership now outweighs headcount.
July 15, 2026 Why buying AI-led services on labor-era contracts misprices risk, and five sourcing moves CPOs should make now.
July 15, 2026 Eleven service providers are decoupling revenue and margin growth from headcount as Services-as-Software adoption accelerates.
July 8, 2026 Zime's AI engine turns your best sellers' behaviors into scoreable guidance so every rep can sell like a five-year veteran.
June 22, 2026 GCCs can turn recurring work into reusable Services-as-Software™ instead of staffing up as demand rises.
June 18, 2026 Why enterprises should buy business outcomes, not solutions, and shift to intent-native services as AI absorbs execution.
June 17, 2026 Why India’s GCCs now win on AI talent over cost, and what CIOs must do to build their enterprise AI engine.
June 17, 2026 Aerospace and defense leaders face a 17,000-aircraft backlog they cannot deliver; execution, not demand, defines the next phase.
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