Accurate, visionary, and thought-provoking insight into issues that impact your business.
June 3, 2024 The customer experience function is not reaping the benefits of GenAI.
May 23, 2024 Ecosystem development and collaboration will be key to unlocking new sources of value
May 16, 2024 A look at how Genpact performed in the HFS Horizons: Customer Experience Service Providers, 2024
May 16, 2024 A look at how Infosys performed in the HFS Horizons: Customer Experience Service Providers, 2024
May 16, 2024 A look at how Sutherland performed in the HFS Horizons: Customer Experience Service Providers, 2024
May 16, 2024 A look at how Tech Mahindra performed in the HFS Horizons: Customer Experience Service Providers, 2024
May 16, 2024 A look at how WNS performed in the HFS Horizons: Customer Experience Service Providers, 2024
May 16, 2024 A look at how Arise performed in the HFS Horizons: Customer Experience Service Providers, 2024
May 16, 2024 A look at how Concentrix performed in the HFS Horizons: Customer Experience Service Providers, 2024
May 16, 2024 A look at how Firstsource performed in the HFS Horizons: Customer Experience Service Providers, 2024
May 16, 2024 A look at how HGS performed in the HFS Horizons: Customer Experience Service Providers, 2024
May 16, 2024 A look at how IGT Solutions performed in the HFS Horizons: Customer Experience Service Providers, 2024
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