Research & Insights

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Point of View

Are you ready to move your digital transformation into a higher gear?

The next wave of digital will require faster, better controlled operations. Change gear before your competitors.

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Top 10 Report

HfS Industry Blueprint: Telecommunications Operations 2018

The state of the Telecommunications industry and how the service provider landscape is enabling the digital transformation of telecom firms

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Point of View

A reality check on who is winning the IoT platform battle

This PoV focuses on the top 5 most used IoT platforms who are the current "winners" in the IoT platform space

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Point of View

Ensure Your Security Services Are Constant and Predictive

Enterprises should identify true value add cyber security services, that deliver proactive and predictive threat intelligence services

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Point of View

You’ll never be a Digital Enterprise until…

you’ve Integrated your Digital and Traditional Customer Channels.

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Point of View

Why Global Business Service (GBS) is evolving into the Digital OneOffice

Decision-makers: reset GBS on course for digital transformation and maximise your cost-saving and real-time data opportunities

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Point of View

The need for speed: BFS firms risk digital failure by taking too long to execute

This report presents new data that shows how BFS enterprises are faring with the definition and execution of their digital transformation strategies.

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Top 10 Report

HfS Industry Blueprint: Insurance Operations Services 2018

A refreshed analysis of the business process and IT services market for the insurance industry vertical

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Point of View

Triple-A Trifecta pioneer Corning takes aim at data-driven RPA

Our research allowed us the opportunity to learn about the RPA initiatives coming together at an organization where the automation leaders are doing exactly and

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Top 10 Report

HfS Blueprint Report: Smart Analytics

Analysis of analytics services, with an emphasis on the smart analytics sub-set of the HfS Triple-A Trifecta of intelligent automation technologies.

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Point of View

How Blockchain will disrupt procurement

When blockchain barrels into procurement and the supply chain, you need to read the waves… and surf the rollers

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Top 10 Report

HfS Industry Blueprint: Banking and Financial Services Operations 2018

The state of the BFS industry and how the service provider landscape is enabling the digital transformation of BFS firms.

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