Accurate, visionary, and thought-provoking insight into issues that impact your business.
April 18, 2018 Infosys plans to sell off Panaya & Skava, acquisitions made under the watch of former CEO Vishal Sikka. Will this benefit clients in the long run?
April 17, 2018 ‘Amazonification’ drives the improved buyer experience imperative and better applications of technology in sourcing and procurement
March 30, 2018 The role of customer engagement service providers has never been more important or more complicated.
March 28, 2018 A report examining what dynamics are really at play in the infrastructure services space, and whether the doom and gloom narrative is deserved.
March 28, 2018 This Point of View provides a view of major telecommunication industry and global services market trends with an eye toward encouraging co-innovation.
March 7, 2018 As one generation of services grinds to a halt, another is quickly ramping up to drive what we at HfS are calling F&A 3.0.
February 26, 2018 This Point of View report previews our manufacturing value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
February 1, 2018 How building a digital foundation is essential to the success of the modern insurance company.
January 31, 2018 The diversity of customers now trialing and adopting Intelligent Automation exposes the complexity and challenges of doing it right.
January 26, 2018 This POV previews our utility industry-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
January 24, 2018 A number of the main predictions of drivers for investment in cyber security services in 2018.
January 17, 2018 Salesforce Einstein is an example for industrializing machine learning, deep learning and NLP as part of its platform strategy
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