Accurate, visionary, and thought-provoking insight into issues that impact your business.
January 30, 2018 Deriving excellent customer experience (CX) from their Robotic Process Automation (RPA) investment is the holy grail for enterprises investing in RPA.
January 26, 2018 This POV previews our Energy Operations value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
January 26, 2018 This POV previews our utility industry-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
January 24, 2018 This POV previews our BFS-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
January 24, 2018 This report previews our telecom-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
January 24, 2018 A number of the main predictions of drivers for investment in cyber security services in 2018.
January 23, 2018 A multitude of forces is reshaping the oil and gas industry that push the industry to re-imagine the way it operates.
January 19, 2018 Automotive firms can take lessons from telecom firms in engaging engineering services providers in overcoming disruptive challenges
January 17, 2018 Salesforce Einstein is an example for industrializing machine learning, deep learning and NLP as part of its platform strategy
January 12, 2018 We predict that 2018 will be another +30% growth year for professional services firms’ internet of things (IoT) business.
January 2, 2018 This PoV assesses the challenges that pioneering enterprises face in adopting blockchain and highlights several initiatives underway to manage these
January 2, 2018 IPsoft is upping the ante in service management by combining its Amelia virtual agent with the IPcenter platform under the 1Desk branding
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