Accurate, visionary, and thought-provoking insight into issues that impact your business.
December 28, 2017 Digital Transformation takes many forms. We observe six dominant approaches to digital transformation.
December 21, 2017 This Point of View looks at five driving forces in the transformation of procurement: platforms, ecosystems, talent, ‘Amazonification’, and blockchain
December 20, 2017 Amazon, Apple, AWS, Facebook, Google, Netflix, Salesforce, Airbnb, and Uber. What have they fundamentally changed?
December 12, 2017 Genpact's brand refresh includes investments in AI and design-- now it will have to bring the story together for clients.
December 12, 2017 A write up of our recent conversation with Malcolm Frank and Dr. Mary Lacity on Automation, Blockchain and much more
December 8, 2017 An analysis of emerging AI use cases helps to understand how AI is starting to impact and transform service delivery
November 30, 2017 How sustainable are the high valuations now being attached to RPA providers?
November 30, 2017 This Blueprint covers the market for Procurement As-a-Service, including the innovation and execution capabilities of 13 providers.
November 30, 2017 Increasing attacks on critical energy infrastructure are a critical issue that needs more attention, investments and holistic security services.
November 28, 2017 As buyers remain confused about AI, narratives need to leverage clearer segmentations
November 21, 2017 How enterprises can align with a shared vision of creating a better customer experience
November 20, 2017 RPA initiatives, in general, have not nearly met cost savings and productivity targets anything near these touted outcomes.
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