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Point of View

A reality check on who is winning the IoT platform battle

This PoV focuses on the top 5 most used IoT platforms who are the current "winners" in the IoT platform space

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Point of View

The Digital OneManufacturing Framework defines success in Industry 4.0

Industry 4.0: The shift from mass production to mass customization

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Point of View

Insurers: Don’t ignore insurtechs unless you want to be the next Blockbuster

Emerging technologies are bringing about a reckoning for a long-complacent industry

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Point of View

Our world has officially gone mad: Teleperformance just splashed a billion on Intelenet

The global market leader in contact centers, Teleperformance, has made the first bold move to shake up an industry in desperate need of a shakeup

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Point of View

You’ll never be a Digital Enterprise until…

you’ve Integrated your Digital and Traditional Customer Channels.

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Point of View

If you aren’t embedding RPA into your procurement, plan your retirement

Use robotic process automation (RPA) to transform source-to-pay (S2P) and set a clear course to competitive advantage

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Point of View

10 fintechs that banks must have on their watchlists

Fintechs aren’t disruptive anymore, they’re the new face of finance

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Point of View

Essential factors for automotive engineering go-to-market success

Advanced capabilities and client partnerships are essential for automotive engineering go-to-market success

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Point of View

The need for speed: BFS firms risk digital failure by taking too long to execute

This report presents new data that shows how BFS enterprises are faring with the definition and execution of their digital transformation strategies.

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Point of View

Triple-A Trifecta pioneer Corning takes aim at data-driven RPA

Our research allowed us the opportunity to learn about the RPA initiatives coming together at an organization where the automation leaders are doing exactly and

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Point of View

CX leaders have a massive opportunity to impact digital business strategies by mastering AI

Customer Service leaders who think artificial intelligence (AI) stops at chatbots are cutting their careers very short

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Point of View

The era of the disruptive mid-tier provider is here: meet Hexaware’s CEO Keech

Phil Fersht interviews Hexaware's energetic CEO R Srikrishna (aka "Keech") to shed some light on what makes a mid-tier provider like Hexaware tick

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