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Highlight Report

Automation is about to explode into a new central role in the OneEcosystem™

The automation revolution has hardly begun. It will take center stage as we build out OneEcosystem

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Highlight Report

Reassess ServiceNow through the lens of the OneOffice™ and OneEcosystem™

ServiceNow is expanding its platform capabilities with RPA and Process Intelligence to progress toward the OneOffice.

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Highlight Report

WNS launches FINSIBLE to support high-growth fintechs seeking disruptor success

Growing fintechs need more than a good idea and investors with deep pockets. Operational excellence is essential to succeed.

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Data Viewpoint

SaaS disrupts outsourcing, and delivers better EX, for more than 95% of global 2000

600 business leaders confirm SaaS is changing the way companies approach outsourcing needs and making better employee experiences.

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Point of View

Digital health primary care is about to disrupt health plans

The continued maturation of digital health for primary care will disrupting health insurance in the US

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Point of View

Net-zero roadmaps: Sustainability in 2022 must center on transition planning

COP26 marked a shift from ambition to action. But less than 20% of organizations have the transition plan they need

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Point of View

Welcome to OneEcosystem™, where connected Customer, Employee, and Partner Experiences create new thresholds of value

The OneEcosystem™ takes us beyond the walls of our organizations to collaborate with partners to anticipate customer needs.

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Point of View

The Great Resignation: Can our industry survive the great talent dearth?

Demand for talent at scale continues strongly, but where will we find the talent to deliver as The Great Resignation rages on?

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Data Viewpoint

You need shared accountability and tailored engagement to foster a cybersecurity culture

Shared accountability and personalized engagement are the two essential ingredients for building a cybersecurity-conscious culture.

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Data Viewpoint

IT/BPO industry is very much in the midst of a talent crisis due to higher attrition

IT/BPO industry is very much in the midst of talent crisis. Data shows greater resignation and higher attrition seen in Q3 2021.

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Point of View

Stop underselling procurement and view it as an ‘ecosystem builder’

Ambitious procurement organizations of the future will act as "ecosystem builders" for the enterprise.

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Point of View

CFO Vision 2025: Driving growth now and in the future

HFS F&A roundtable finds that finance cannot survive as a back-office function without focusing on driving strategic objectives.

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