Accurate, visionary, and thought-provoking insight into issues that impact your business.
March 18, 2020 In this PoV, we highlight some of the key initiatives and client engagement details of Teleperformance and recommend pathways that other service providers must
March 17, 2020 Will Wipro be the next 'experience agency' to watch?
March 9, 2020 Come to Indian cricket’s digital rescue before others take the platform to show off their capability and attract talent from a global following.
March 2, 2020 HFS recently sat down with three of NICE’s finest to discuss the myths, reality, challenges, and opportunities in RPA and to understand the best route to and
February 25, 2020 In this PoV, we discuss how the client leaders can make the digital switch happen in their organizations by using engineering support services as key and with
February 24, 2020 The PoV analyzes the rationale behind the acquisitions in this space and provide pointers that service providers should keep in mind for Industry 4.0 focused
February 19, 2020 What you need to know about the opportunity (and risk) involved in this hot marketing services area
February 19, 2020 In February 2020, Cognizant announced its intention to acquire two companies to strengthen its Salesforce services portfolio. Here we take a look at the
February 17, 2020 Unless you have been living in a cave, it will have become clear that Accenture has been leading CISOs on a feeding frenzy through its multiple security
February 14, 2020 Organizations must learn to harness the power of immediate feedback, and for this, they need to find the right vendor.
February 14, 2020 Create intelligent interactions by using a human-first approach to designing digital associates.
February 11, 2020 In this POV we outline how customers and service providers can capitalize on market opportunities in the Workday services market in 2020.
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