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Salesforce clients must recognize Cognizant’s growing Salesforce capability: its acquisitions of Code Zero and EI-Technologies support its ambitious

In February 2020, Cognizant announced its intention to acquire two companies to strengthen its Salesforce services portfolio. Here we take a look at the

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Point of View

CISOs, take note: Accenture aims to boost the contents of its cyber toolbox with Symantec’s Cyber Security Services business

Unless you have been living in a cave, it will have become clear that Accenture has been leading CISOs on a feeding frenzy through its multiple security

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Point of View

Managers serious about talent need to stop paying lip service to employee engagement and use more agile pulse surveys

Organizations must learn to harness the power of immediate feedback, and for this, they need to find the right vendor.

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Point of View

Enterprises must put humans first when using digital associates to create OneOffice experiences

Create intelligent interactions by using a human-first approach to designing digital associates.

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Point of View

Workday services customers and partners, stay abreast of the innovations at Workday to make the most of your investment

In this POV we outline how customers and service providers can capitalize on market opportunities in the Workday services market in 2020.

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Point of View

A fireside chat with Mohit Joshi: The banking industry must invest in technology to make sense in the new economy

Part one of two: HFS CEO Phil Fersht talks with Mohit Joshi, President, Infosys, about the banking sector, the future of Infosys and the wider market.

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Point of View

Shun digital complacency and prepare to be an experience-oriented retailer

What you really need to know about “Retail’s Biggest Show”

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Point of View

Providers must invest in talent initiatives – TCS’s approach is driving down attrition of valuable talents

TCS's broader approach and various initiatives to tackle the shortage of skilled IT talents could pave path for peers

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Point of View

The Ants are different, even compelling, but can they drive a genuine integrated automation proposition for an industry that really needs one?

2019 was a high-octane year for AntWorks as the firm's leadership laid critical groundwork for 2020, generating a lot of goodwill

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Point of View

Ditch the diesel: How to go ‘Straight to digital’ at a pace that works for you

A recent HFS roundtable in New York City supported by Wipro discussed the “straight to digital” trend from a Why? What? and How? perspective

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Point of View

Drive business operations transformation in your organization with RPA by augmenting your workforce—not replacing it

HFS, with support from Capgemini, explores the power of the digitally augmented workforce

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Point of View

Microsoft is saying “Game on!” to RPA vendors with Power Automate in its Power Platform–get ready for an automation software showdown as vendors

Microsoft recently announced the extension of Power Platform with robotic process automation (RPA) capabilities in Power Automate.

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