Accurate, visionary, and thought-provoking insight into issues that impact your business.
January 13, 2020 The utilities industry must give CX the attention it deserves, in amongst its focus on reducing operating costs, and growing top and bottom lines.
January 9, 2020 Cognitive assistants must be able to handle queries and form responses with precision, yet maintain social and cultural boundaries between humans and
January 8, 2020 For too long, service providers have focused on being everything to everyone - We take a look at how product-minded software development firm Nexient is taking
January 7, 2020 Integrated automation can enable a OneOffice experience by breaking down silos across an enterprises’ customers and employees
December 23, 2019 It doesn’t matter how many diverse hires you have if none are promoted and everyone leaves after a year.
December 18, 2019 HFS held a Capgemini-supported executive roundtable in Stockholm’s Grand Hotel. It brought finance and accounting leaders across multiple industries in the
December 5, 2019 HFS annouces their seven-year RPA manifesto - the industry's only realistic approach to the future success and longevity of RPA.
December 4, 2019 Biometrics will play a vital role in Cybersecurity – just look at the recent appointment of Leidos to handle a project with the UK Home office
November 21, 2019 Sourcing talent is getting harder for enterprises and service providers alike. We examine how Wipro Topcoder clients are benefiting from it's unique
November 19, 2019 The increasing frequency of state-sponsored cyberthreats is a worrying prospect. The era of cyberwarfare has begun, and enterprises and industry are credible As
November 12, 2019 Use AR, VR, and MR technologies to make your physical operation environments more efficient and create meaningful, immersive experiences
November 11, 2019 Augmented, virtual, and mixed reality (AR, VR, and MR) used in conjunction with AI are proving particularly useful for enterprises
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