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Cyber Security Services: What’s in Store for 2018?

A number of the main predictions of drivers for investment in cyber security services in 2018.

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Radical Operating Model Transformation in Oil and Gas

A multitude of forces is reshaping the oil and gas industry that push the industry to re-imagine the way it operates.

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Did TCS Discover a Time Portal Back into the Days of Mega-Deals?

The last few weeks have been dizzying for TCS, with two mega-deal announcements making the entire technology services industry sit up and take notice.

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Consumerization of AI: The Case of Salesforce Einstein

Salesforce Einstein is an example for industrializing machine learning, deep learning and NLP as part of its platform strategy

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IPsoft’s 1Desk Aims to Be the Cognitive Agent for the OneOffice

IPsoft is upping the ante in service management by combining its Amelia virtual agent with the IPcenter platform under the 1Desk branding

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How Digital Transformation is Defined by the OneOffice Framework

Digital Transformation takes many forms. We observe six dominant approaches to digital transformation.

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Amazon, Google, and Netflix: How Game Changers Disrupt Our Professional Lives and Enterprises

Amazon, Apple, AWS, Facebook, Google, Netflix, Salesforce, Airbnb, and Uber. What have they fundamentally changed?

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Taking the Robots out of Humans – A New Liberation in the Anvil

A write up of our recent conversation with Malcolm Frank and Dr. Mary Lacity on Automation, Blockchain and much more

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Crafting Great Customer Experiences – Cisco’s Story

How enterprises can align with a shared vision of creating a better customer experience

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The Power Of A Generative Ecosystem in Health and Human Services

Examples of how ecosystems are delivering impact in CA, KY, NC, and Ontario for citizens through health and human services.

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Sumitomo Announces Largest-ever RPA Initiative, but is it really all RPA?

RPA initiatives, in general, have not nearly met cost savings and productivity targets anything near these touted outcomes.

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Concentrix’s Tigerspike Acquisition Adds Digital Design

Tigerspike adds enterprise mobility design and engineering capability for crafting user experiences with Concentrix and clients.

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