Accurate, visionary, and thought-provoking insight into issues that impact your business.
October 3, 2017 Lessons from the Chicago Summit in cultivating a OneOffice culture
September 28, 2017 Examining the key market trends in the Salesforce Services market.
September 19, 2017 How customer-centricity is core to changing the culture in & impact of Blue Shield of California on making health care family friendly and affordable.
August 30, 2017 An in-depth look at how enterprises are investing in and adopting a digital OneOffice-type framework.
July 7, 2017 These DumbOffice failures could seriously take some of these airlines over the edge and put them out of business.
April 28, 2017 A walk in the shoes of hospital employees during a design thinking workshop.
December 5, 2016 OneOffice is the endgame, where the digital enterprise can work in real time to cater for its clients' needs as they arise.
September 29, 2016 This Blueprint is a spinoff of the previously published Contact Center Operations Blueprint, focusing on the digital elements of contact center BPO.
June 26, 2016 Our annual deep-dive report on the cyber threats faced by enterprises and the gaps they must overcome to build both brand and digital trust.
June 15, 2016 HfS takes an in-depth look at what the LinkedIn acquisition by Microsoft means for the HR market.
June 7, 2016 HfS will launch a Blueprint identifying the changing shape of the Recruitment Process Outsourcing market as it adapts to the As-a-Service Economy.
May 2, 2016 SuccessFactors recently hosted its Influencer Summit in San Francisco, which we cover here.
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