Accurate, visionary, and thought-provoking insight into issues that impact your business.
April 28, 2017 A walk in the shoes of hospital employees during a design thinking workshop.
December 5, 2016 OneOffice is the endgame, where the digital enterprise can work in real time to cater for its clients' needs as they arise.
September 29, 2016 This Blueprint is a spinoff of the previously published Contact Center Operations Blueprint, focusing on the digital elements of contact center BPO.
June 26, 2016 Our annual deep-dive report on the cyber threats faced by enterprises and the gaps they must overcome to build both brand and digital trust.
June 15, 2016 HfS takes an in-depth look at what the LinkedIn acquisition by Microsoft means for the HR market.
June 7, 2016 HfS will launch a Blueprint identifying the changing shape of the Recruitment Process Outsourcing market as it adapts to the As-a-Service Economy.
May 2, 2016 SuccessFactors recently hosted its Influencer Summit in San Francisco, which we cover here.
April 22, 2016 With data gathered in the upcoming HRaaS Blueprint, HfS lifts the lid to examine the maturity of analytics within HRO.
April 11, 2016 What caught our attention at this year's WNS Influencer Summit is the strength of partnership between WNS and its client base.
March 18, 2016 HfS came across a solution targeted to enable employees to easily set up and coordinate corporate-sanctioned programs for employee engagement.
March 14, 2016 HfS sets out the five golden rules IT executives must follow to increase their relevance and value to their organizations.
March 11, 2016 In recent years, the HRO market has seen numerous acquisitions. As 2016 continues, we see no signs of it slowing down.
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