Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

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Point of View

Ditch same-old SaaS and differentiate with Services-as-Software

AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.

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Horizons Report

HFS Horizons: Employee Benefits Administrators, 2025

Assesses 24 benefits administrators on value, capability, GTM, and outcomes across the benefits value chain.

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Market Impact Report

The seven critical levers for scaling GenAI

A playbook for IT leaders: Generative AI (GenAI) has the power to revolutionize industries, but scaling it is no walk in the park.

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Highlight Report

Plan your talent transition: Energy’s problem is coming for all your industries

No industry has figured out its talent transition, but energy’s turbulence offers a mirror to other sectors.

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Data Viewpoint

Align the benefits admin model to tech, service, and employee needs for real value

Benefits complexity is rising. Choosing the right admin partner means balancing coverage and service tech.

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Data Viewpoint

The self-insured market is beginning to realize ~$600 billion in opportunities

Self-insured healthcare is transforming fast, creating a $600B market across five cost–wellness employer archetypes.

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Point of View

Cash in on the four collapsing costs of enterprise transformation

AI shifts the economics of enterprise operations through the collapsing costs of code, knowledge work, compute, and organization.

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Highlight Report

Canva’s enterprise gambit: From DIY design to content powerhouse

Canva is evolving from a DIY design tool into an enterprise platform aiming to unify content, creativity, and workflows at scale.

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Point of View

Protect human expertise before machine imitation takes over

GenAI can mimic expertise, but only humans bring context, judgment, and relationships that drive real enterprise decisions.

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Highlight Report

We need to talk about accent bias—the hidden productivity killer

Biases related to accents in spoken English are a productivity barrier restricting your talent pool - AI can break it down.

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Highlight Report

Bridge the chasm between business and IT with Writer’s AI HQ

Writer's AI HQ fixes a critical disconnect in enterprise AI - between IT’s governance fears, and business's hunger for automation.

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Highlight Report

Ops leaders must embrace DoubleO’s agentic-by-default approach

Agentic AI is disrupting ops. If your next hire's job description doesn't include the need to manage agents, you're already behind.

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