Accurate, visionary, and thought-provoking insight into issues that impact your business.
November 21, 2024 Firstsource is helping clients embrace the agentic AI opportunity.
November 12, 2024 HFS Research, in partnership with Cognizant, surveyed 151 US mid-tier FS firms to understand their unique needs in a post-SVB world.
November 7, 2024 As formal DEI programs fade, embedding inclusive practices into core business operations becomes crucial for sustainable growth.
October 28, 2024 Procurement faces operational issues, data challenges, and talent gaps, however, leaders can add value with ecosystem partners.
October 15, 2024 A leader’s success or failure hinges on relationships, and employees are deeply aware of this.
September 27, 2024 At its annual Dreamforce event in California, Salesforce officially unveiled Agentforce, an allin-one agentics and Gen AI solution.
September 16, 2024 AI adoption risks employee discontent. Cognizant balances efficiency and experience using design, AI, and data.
September 10, 2024 Xerox is overcoming dramatic business model changes with the help of the TCS business-in-a-box model.
August 26, 2024 The ‘Future of Retail’ framework professes a customer-oriented paradigm enabled by tech.
August 8, 2024 Train your way out of AI skills debt or prepare for a war for talent only those with the deepest pockets can hope to win.
July 30, 2024 Unit4 provides an example other vendors can follow to make it easier for customers to get more from their ERP software sooner.
July 23, 2024 DEI is at a crossroads—organizations must either revitalize their efforts or risk abandoning these essential values entirely.
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