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July 19, 2024 HFS Research took New York by storm in May 2024 with our latest and greatest Horizons Summit event.
June 28, 2024 Summary of the Resources, Energy and Utilities HFS pulse data for 2024.
June 3, 2024 HFS looks at how Cognizant is going 'all in' on aiding clients on their AI journeys.
June 3, 2024 The customer experience function is not reaping the benefits of GenAI.
May 15, 2024 EY adapts strategy after shelving Project Everest: integrates tech, prioritizes human-centric approach, and targets industry-specific solutions for market
April 10, 2024 EY employs AI for enhanced employee experience, fostering growth, and productivity.
April 4, 2024 Accenture invested $160M to acquire a minority stake in the Vodafone Group and create a joint commercial shared services entity.
April 3, 2024 Explore GenAI's role in shaping EX: excitement meets fear. Navigate privacy, data, and cultural shifts for a human-centric workplace.
March 7, 2024 RTO mandates expose a growing rift between employees and employers, underscoring control issues over genuine collaboration.
March 4, 2024 IT firms mandate a return to office, but trust may help win the war for talent.
February 14, 2024 Complexities in our operations are hindering CX + EX.
February 8, 2024 Embrace neurodiversity for innovation and better employee experience. Companies like IBM, EY, and RRD lead the way.
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