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Highlight Report

EX Profile: EY’s data and AI-driven path to enhanced employee experience

EY employs AI for enhanced employee experience, fostering growth, and productivity.

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Highlight Report

A partnership paradigm: Accenture and Vodafone’s shared services 2.0 strategy

Accenture invested $160M to acquire a minority stake in the Vodafone Group and create a joint commercial shared services entity.

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Point of View

GenAI for enriching employee experience: So much excitement! So much fear!

Explore GenAI's role in shaping EX: excitement meets fear. Navigate privacy, data, and cultural shifts for a human-centric workplace.

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Point of View

RTO mandates reveal a widening cultural divide between employees and employers

RTO mandates expose a growing rift between employees and employers, underscoring control issues over genuine collaboration.

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Point of View

IT services firms mandate a return to office…Will it backfire?

IT firms mandate a return to office, but trust may help win the war for talent.

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Point of View

Use GenAI to make life easier for your employees and customers

Complexities in our operations are hindering CX + EX.

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Point of View

Unleash the superpower of neurodiversity: A strategic imperative for EX

Embrace neurodiversity for innovation and better employee experience. Companies like IBM, EY, and RRD lead the way.

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Point of View

GenAI tools deliver a 3x+ impact on software development and app modernization

Implement GenAI tools to speed up your SDLC by over 3x, free valuable resources, and do more for your business.

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Hot Tech

HFS OneOffice Hot Vendor: Cogram

Cogram offers an AI-driven solution, streamlining meeting productivity across multiple platforms.

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Highlight Report

Genpact care management enables clinicians to practice at the top of their license

Administrative burdens constrain clinicians from practicing at the top of their license; technology can remediate the situation.

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Market Vision Paper

Capgemini’s Connected Enterprise: Delivering continuous digital and sustainable business value

Capgemini’s Connected Enterprise creates an intelligent ecosystem to deliver enhanced business outcomes.

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Highlight Report

Rightpoint’s Total Experience approach applies a fresh lens to experience strategy

Rightpoint’s Total Experience approach binds CX, EX, and PX, connecting experience dots across the customer lifecycle.

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