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Data Viewpoint

AI is set for continued growth in the energy industry

AI in energy is being adopted at scale, so stay focused on business outcomes and use it combined with other tech.

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Highlight Report

NTT DATA scales product-focused digital transformation

NTT DATA has announced its intent to acquire former HFS OneOffice Hot Vendor Nexient.

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Top 10 Report

ServiceNow Services 2021

New analysis of providers developing ServiceNow capabilities across innovation, execution, and voice of customer criteria.

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Highlight Report

HFS Highlight: Quorum becomes energy’s big beast of BPM

Former HFS Hot Vendor Quorum becomes energy’s big beast of BPM with M&A moves to extend capabilities and footprint

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Point of View

Marketers need customer data platforms to accelerate to OneOffice success

Customer data platforms (CDPs) meet three urgent needs for marketers to champion a OneOffice mindset. The cloud-based platforms can handle the trend to work and

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Point of View

Nowhere to Hide: Embracing the Most Seismic Technological and Business Change in our Lifetime

400 Global 2000 executives share their views on protecting, adapting, and digitizing their businesses in the new reality

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Market Analysis

ITMS and BPO Contract Analysis—Q3 2020

This report analyses publicly announced ITMS and BPO contracts in Q3 2020 by region, service types, key verticals, main vendors and digital services.

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Market Analysis

ITMS and BPO Contract Analysis—Q2 2020

This report analyses publicly announced ITMS and BPO contracts in Q2 2020 by region, service types, key verticals, main vendors and digital services.

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Highlight Report

HFS Highlight: Bosch launches GuardMe – a comprehensive, innovative, and compliant lone worker protection solution

This highlight discusses about Bosch GuardMe, a lone worker protection solution.

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Highlight Report

HFS Highlight: Atos brings US-based AI and data science capability into its Industry 4.0 toolbox by acquiring Miner & Kasch

If you thought of Atos as a Europe-only player when it came to Industry 4.0, then your provider shortlists need a revamp

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Point of View

Prepare now for a splurge on Industry 4.0 services after COVID-19

Providers must prepare their clients, partners, and narratives for an Industry 4.0 rush after COVID-19—while focusing on key short-term technologies

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Point of View

Oil and gas execs: look to these three priorities to deliver value and alleviate uncertainty in the face of COVID-19 and a tumbling oil price

AI and analytics, IT solutions, and green energy investment are three ways that oil and gas execs must reevaluate their priorities during COVID-19

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