Accurate, visionary, and thought-provoking insight into issues that impact your business.
November 24, 2020 We spoke with WNS and some of their growing roster of disruptive clients to find out more about the provider’s unique move into the FinTech market.
November 17, 2020 Benefitfocus, a US-based benefits admin platform company has enhanced its platform with investments in AI and analytics driven Health Insights.
November 2, 2020 Every industry is experiencing different challenges thanks to the pandemic, and service providers must develop a unique strategy to support them
October 5, 2020 Belfius’ and Hexaware’s enterprise-wide approach fuels a journey from RPA to intelligent automation and beyond
August 21, 2020 This highlight discusses about Bosch GuardMe, a lone worker protection solution.
August 3, 2020 How Sun Life uses RDA to eliminate customer service agents’ mundane work and improve CX
July 29, 2020 HFS is working with Pega to profile integrated automation journeys highlighting the importance of a holistic approach with robotic process automation (RPA) in
July 7, 2020 Harmonic, a high-tech manufacturer, shared its journey from its complex and heavily customized legacy environment to a new and nimble cloud-based environment.
July 2, 2020 This report explores how Capgemini is leveraging emerging technologies for client business transformation
June 26, 2020 A comprehensive view of global retail and CPG trends and their impact on IT and business process services and technology change agents
June 19, 2020 HFS recently launched our inaugural Industry Primer, focused on the insurance vertical.
June 17, 2020 The business process services line at Infosys has officially crossed over a billion dollars in revenue, an important milestone with implications on the future a
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