Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

Search results

Point of View

Go beyond RPA with integrated automation to enhance operations transformation

HFS is working with Pega to profile integrated automation journeys highlighting the importance of a holistic approach with robotic process automation (RPA) in

Read More
Point of View

Consider a big bang approach for your cloud and application transformation

Harmonic, a high-tech manufacturer, shared its journey from its complex and heavily customized legacy environment to a new and nimble cloud-based environment.

Read More
Highlight Report

HFS Highlight: Capgemini leverages emerging technologies and ecosystem to enable “Open and Portable“ Enterprise

This report explores how Capgemini is leveraging emerging technologies for client business transformation

Read More
Market Impact Report

HFS Retail and CPG Industry Primer 2020

A comprehensive view of global retail and CPG trends and their impact on IT and business process services and technology change agents

Read More
Highlight Report

HFS Highlight: Newly launched Insurance Primer report points to the industry’s precarious balancing act ahead

HFS recently launched our inaugural Industry Primer, focused on the insurance vertical.

Read More
Highlight Report

HFS Highlight: Infosys BPM joins the three-comma club, crossing $1B in revenues

The business process services line at Infosys has officially crossed over a billion dollars in revenue, an important milestone with implications on the future a

Read More
Market Impact Report

HFS Insurance Industry Primer 2020

A comprehensive view of global insurance trends and their impact on IT and business process services and technology change agents

Read More
Point of View

Propel your business operations “Straight to Digital” with Digital Associates

How five companies are using digital associates to create better experiences for stakeholders

Read More
Highlight Report

HFS Highlight: EXL PayMentor is taking debt collection digital

EXL have developed PayMentor, a modular solution that aims to streamline early-stage debt collection, and boost effectiveness.

Read More
Point of View

Use COVID-19 as an opportunity to expand your healthcare solutions portfolio

In this PoV, we discuss the overall problems getting faced by the healthcare industry and the interesting use cases it is using to fight COVID-19.

Read More
Point of View

Recovering from COVID-19 will involve finally fixing your organization’s data backbone

Business leaders must prioritize data and analytics investments toward better customer handling, forecasting and business planning, and operational process and

Read More
Point of View

Even if IT is from Mars and business is from Venus, they must work together to enable success with RPA

Old Mutual prioritizes IT and business collaboration to drive RPA success.

Read More
1 12 13 14 31

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]

    Contact Ask HFS AI Support