A compilation of HFS analyst insights on GenAI and the Generative Enterprise, highlighting the potential of Large Language Models (LLMs) such as ChatGPT and GPT-4 to revolutionize business by generating new ideas, reshaping work processes, and disrupting outdated business models.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
October 23, 2025The Chief Customer Experience Officer must transform telecom customer support from a service function into a growth engine.
October 01, 2025AI agents will be the emotional interface between brand and customers, an interface CMOs must own with 'personality engineering'.
September 25, 2025Leaders must adapt their enterprises to welcome and reward AI-powered people—or become talent’s last resort.
More from the GenAI Leadership Series: Phil Fersht caught up with Exponential View Founder Azeem Azhar to discuss how enthusiastic he is about the global focus on AI, where AI is heading, and why. Listen in now
Competitive Intelligence
November 02, 2023A look at how Brillio performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Akkodis performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Wipro performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Tech Mahindra performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Publicis Sapient performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Persistent performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how NTT Data performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Infosys performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how IBM performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Genpact performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how EY performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Eviden performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Cognizant performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Capgemini performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Bain performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Ascendion performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Competitive Intelligence
November 02, 2023A look at how Accenture performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.
Horizons Report
October 24, 2023The industry’s first competitive analysis of services firms and the value they create with enterprise clients exploring GenAI.
Point of View
October 12, 2023The metaverse may still be stuck in the starting blocks, but post-hype may be the right time to revisit your strategy.
Highlight Report
September 29, 2023Cognizant's recrafted strategy focusing on key segments and adopting GenAI provides a distinct edge to capture a greater wallet share.
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