A collection of our latest views and research on Digital Health, Health Economics, Organizational Effectiveness, Consumer Engagement, and the Quadruple Aim of Care.
November 20, 2024An assessment of healthcare payer service service providers, addressing the why, what, how, and so what.
July 14, 2025Clinical agentic is our only path to bridge the huge and growing divide between demand for care and shrinking supply of clinicians.
July 03, 2025Forget governance models. Focus on social determinants of health to drive real impact and better health outcomes.
June 30, 2025The experience of care has no impact to health outcomes or enterprises financials, yet billions are spent on it without merit.
Point of View
December 09, 2021We map political affiliation of US states against their population’s activity levels, nutritional choices, obesity & Covid deaths.
Highlight Report
November 11, 2021Managed services are an essential part of the healthcare ecosystem, to alleviate the non-clinical functional burdens.
Data Viewpoint
October 29, 2021Healthcare delivery models are going through a renaissance, reversing their current delivery paradigm and outsourcing more.
Point of View
October 05, 2021Social determinants of health are critical to bending the current trajectory of the triple aim with high costs and poor outcomes.
Point of View
September 10, 2021Nevermind the garden variety disruption, but disruptive innovation is what will take you out if you are not paying attention.
Point of View
September 10, 2021Core Admin System (CAPS) are way past their expiry but we have AI & cloud to help replace them fast...so giddy up health plans!
Highlight Report
September 03, 2021Competitive intelligence platform that focuses on the life sciences could be worth its weight in gold if used smartly.
Point of View
August 27, 2021Ransomware attacks on healthcare is rampant; regulations and enterprise capabilities are insufficient. So consumers to own data.
Highlight Report
August 24, 2021HGS healthcare bold divestiture will allow it to focus its attention on its consumer experience (CX) and digital services.
Market Impact Report
August 23, 2021A comprehensive view of global healthcare industry trends and their impact on IT and BPS and technology change agents.
Market Analysis
August 03, 2021HFS OneOffice Pulse in healthcare focuses on demand changes we anticipate for technology and business services.
Point of View
July 29, 2021The time is now to replace analog work methods with the OneOffice mindset & work culture.
Data Viewpoint
July 27, 2021Healthcare has long been considered a technology laggard, however it has emerged a leader in the adoption of emerging tech.
Point of View
July 22, 2021HFS Research, with Infosys, surveyed 100 CXOs at US health plans to evaluate the fit for a “healthcare digital platform.
Point of View
July 22, 2021HFS Research and Cognizant partnered to develop insights in to health-plan members' use of digital in their interactions.
Point of View
July 15, 2021Health services company Cigna is setting the pace for automation use at a strategic scale.
Point of View
July 09, 2021Emerging tech Pfizer brought together to win the COVID-19 vaccine race should be a wake-up call for every healthcare organization.
Point of View
June 30, 2021A digital health framework that helps organize our thinking about this vast market segment.
Highlight Report
June 28, 2021Using psychographic data to construct a usable 360 degree view of the health consumer.
Data Viewpoint
June 24, 2021Expectations for material increase in healthcare IT budgets and emerging tech investments should translate to Triple Aim wins.
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