Covering the worlds of insurance, our research brings an industry lens to digital transformation with deep demand-side research, comprehensive competitive supply-side insights, and outcome-focused emerging tech use cases.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
Instead of searching and clicking for what you’d like to know, just ask.
May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
January 21, 2026Redesigning the operating model of insurers with digital labor at the core.
November 25, 2025Co-created ops are insurers’ new edge. Mosaic and WNS show how smarter, scalable models beat legacy limits.
October 30, 2025AntWorks’ Insurants offers insurers a practical path to high-quality, AI-ready data.
Highlight Report
September 21, 2023WNS' deep domain knowledge, process know-how, and GenAI-enhanced analytical engine deliver benefits for insurers.
Point of View
September 19, 2023HCLTech hosted its first BFSI analyst event. Here are HFS' top takeaways for enterprises in the year of the digital dichotomy.
Highlight Report
August 03, 2023HCLTech’s DNA in infrastructure and deep expertise led State Farm to select it to help achieve its IT goals.
Highlight Report
July 05, 2023Publicis Sapient is expanding geographic footprint through acquisitions, adding capabilities, & local capabilities along the way.
Highlight Report
April 14, 2023State Farm reorganized its core IT infrastructure to keep up with digital shifts.
Point of View
March 10, 2023Acquisitions bring platform capabilities as well as two new insurtechs to Tech Mahindra’s insurance practice
Highlight Report
March 02, 2023CIOs and data officers must look beyond their organizations toward their wider ecosystem for new sources of value.
Point of View
January 04, 2023We connected with a Skan client to understand why firms with complex tech landscapes shouldn’t disregard process intelligence.
Competitive Intelligence
August 03, 2022A look at how Capgemini performed in the HFS Top 10 for Insurance Services in 2022.
Competitive Intelligence
August 03, 2022A look at how WNS performed in the HFS Top 10 for Insurance Services in 2022.
Competitive Intelligence
August 03, 2022A look at how Cognizant performed in the HFS Top 10 for Insurance Services in 2022.
Competitive Intelligence
August 02, 2022A look at how Mindtree performed in the HFS Top 10 for Insurance Services in 2022.
Competitive Intelligence
August 02, 2022A look at how LTI performed in the HFS Top 10 for Insurance Services in 2022.
Competitive Intelligence
August 02, 2022A look at how Sutherland performed in the HFS Top 10 for Insurance Services in 2022.
Competitive Intelligence
July 06, 2022A look at how Mphasis performed in the HFS Top 10 for Insurance Services in 2022.
Competitive Intelligence
July 06, 2022A look at how Sitel Group® performed in the HFS Top 10 for Insurance Services in 2022.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
