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August 06, 2025AI is the new enterprise disruptor - those who reimagine purpose, models, and ecosystems will lead; others risk irrelevance.
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
June 25, 2025This report covers the top technology partners for cybersecurity across a mix of software, hardware, and cloud providers.
June 17, 2025The HFS 2025 voice of the SI partners survey reveals which tech vendors enable their ecosystem to truly drive enterprise value.
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Market Analysis
January 28, 2015This POV analyzes the 73 European deals announced in 2H 2014 for the key lessons and for their alignment to the recent HfS research.
Market Analysis
January 21, 2015This PoV analyzes the location moves of 25 service providers, and 18 captives in the last quarter.
Market Analysis
January 08, 2015This POV analyzes the 31 deals announced in December for the key lessons to be learnt and for their alignment to the recent HfS research.
Market Analysis
December 08, 2014This POV analyzes the 22 deals announced in November for the key lessons to be learnt and for their alignment to the recent HfS research.
Market Analysis
November 11, 2014This POV analyzes the 21 deals announced in October for the key lessons to be learnt and for their alignment to the recent HfS research.
Market Analysis
October 09, 2014This PoV analyzes the location moves of 21 service providers, and eight captives in the last quarter.
Market Analysis
September 09, 2014This paper analyzes the 35 outsourcing deals announced in August 2014.
Market Analysis
August 18, 2014The EMEA IT Services Market is expected to grow at 3.1% CAGR 2013-18. At the same time, the BPO Market in EMEA is expected to grow at 4.7% CAGR.
Market Analysis
August 08, 2014This paper analyzes the 48 outsourcing deals announced in July 2014 and lists key takeaways.
Market Analysis
August 07, 2014The Asia Pacific IT Services Market is expected to grow at 4.2% CAGR 2013-18. At the same time, the BPO Market in Asia Pacific is expected to grow at 5.4%
Market Analysis
July 08, 2014This report analyzes the 26 outsourcing deals announced in June 2014 and lists key takeaways.
Market Analysis
July 01, 2014Research looked at the NA IT Services market and sees ~4.1% CAGR for 2013-18. For the same period BPO growth in North America will be ~4.1%.
Market Analysis
June 03, 2014This paper analyzes the 17 outsourcing deals announced in May 2014 and lists key takeaways.
Market Analysis
May 22, 2014Global Business Services Market Size and Forecast 2013- 2018.
Market Analysis
June 10, 2013This document provides HfS Research’s market sizing and forecast for North American IT and BPO services market from 2012 to 2017.
Market Analysis
May 20, 2013This document sets out HfS Research’s market sizing and forecasting methodology for global IT services market data and includes the first update to HfS of for
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