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More HFS Artificial Intelligence Research

Point of View

Breaking the F&A gridlock: Finance leaders confront automation challenges

CFOs should drive touchless finance by addressing gridlocks with system upgrades, silo integration, and IT collaboration.

Highlight Report

The MIT discourse on GenAI: The world isn’t waiting for businesses to catch up

GenAI has hit escape velocity, with its influence cutting across industries.

Point of View

The death of the dashboard: Prepare for a new era in enterprise intelligence

The future of decision-making lies in a shift from static dashboards to intelligent data conversations to drive workflows.

Highlight Report

TCS approach suits firms seeking resilience in an evolving tech landscape

TCS wants you to embrace change—balanced with the need for enterprise resilience.

Market Vision Paper

Lean into disruption to shape the generative customer experience

Firstsource is helping clients embrace the agentic AI opportunity.

Highlight Report

Midmarket leaders are the new targets in tech services battle for growth

Avanade sets out to level-up thousands of midmarket firms with simplified Microsoft offerings for rapid adoption.

Data Viewpoint

The rise of agentic AI: Shaping the future of business strategy

Agentic AI is transforming enterprises, with investment rising from 19-31%, redefining operations and enabling bold innovations.

Point of View

Focus retail and CPG GenAI investments on the core but leave room for innovation

A roundtable discussion of Retail and CPG enterprise executives.

Market Impact Report

No more trickle-down digital! How to help mid-tier financial services firms grow in a post-SVB world

HFS Research, in partnership with Cognizant, surveyed 151 US mid-tier FS firms to understand their unique needs in a post-SVB world.

Point of View

GenAI is reshaping sports industry advertising—adapt or get left behind

GenAI transformation isn’t only enhancing marketing—it’s redefining it.

Highlight Report

IBM Consulting makes a big bet on AI-led agentic services

IBM envisions a future where AI agents play a significant role in its consulting services as it moves toward AI-led consulting services.

Highlight Report

Akkodis’ Octofecta strategy: Shaping the future with a bold tech stack

Akkodis drives transformation with its Octofecta strategy, integrating 8 technologies to accelerate global business innovation.

Point of View

Assemble the tech you need to shift AI from tool to agent

Understand the tech behind agentic AI to help you understand how this new kid on the block can work for you.

Point of View

BrillioOne.ai breaks the legacy deadlock with AI-driven application modernization

CIOs can use AI to overcome complex SDLC efforts, BrillioOne.ai is an example of a services as a software solution.

Point of View

Operational integrity is the key to flexible scaling with GenAI

GenAI transforms enterprise functions, enabling more agile workflows while thriving in well-established operational frameworks.

Data Viewpoint

The AI arms race: Which LLMs are winning the enterprise battlefield?

We see fierce competition in the LLM space, with some dominant players leading the charge and others pursuing specialized niches.

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Our Artificial Intelligence Practice Leaders

Tom Reuner,
Executive Research Leader

Tom Reuner is an Executive Research Leader at HFS. Tom is responsible for managing the HFS IT Services practice with coverage areas including cloud native, application modernization, and quality assurance. Furthermore, Tom covers the emerging ecosystems of ServiceNow, Salesforce, and Pega. Learn more about Tom.

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David Cushman,
Executive Research Leader

David leads our Emerging Technology Practice, tracking OneOffice™ enablers from automation and AI, data and design thinking, integration, process orchestration, workflow, and intelligence. He is deeply engaged in research into business value delivered by SaaS, and he leads our HFS Hot Vendors program. Learn more about David.

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