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More HFS Artificial Intelligence Research

Point of View

Generative Enterprise Services 2024: Our half-term report with lessons for every enterprise leader

Fresh trends and implications for every enterprise leader emerging from our ongoing research into Generative Enterprise services.

Point of View

Transforming India’s GCCs: From cost optimizers to innovation powerhouses

GCCs shift from cost-cutting to innovation, driving growth through tech, skills, and AI. Challenges exist but are surmountable.

Point of View

The Generative CFO: Leading finance into an AI-driven future

At a recent HFS roundtable with TCS in NYC, CFOs discussed their excitement over AI’s potential alongside adoption hurdles.

Point of View

ISO 42001 is the silver bullet for your AI compliance nightmares

Understand ISO 42001 and how to leverage it to ensure your AI initiatives are innovative, responsible, and sustainable.

Highlight Report

WNS Consult™ helps streamline and accelerate prior authorizations

Prior authorizations are notorious for reducing access to care by complex approval cycles, but the right tech can help overcome.

Highlight Report

Genpact stakes its claim as the AI orchestrator

Genpact positions itself as the AI orchestrator, embedding AI into core business operations for real-world transformation.

Market Vision Paper

NTT DATA: Responsibly reinventing to lead an era of AI-driven transformation

NTT DATA consolidates global operations with a focus on responsible reinvention.

Competitive Intelligence

UST: AADA Quadfecta Services Capabilities, 2024

A look at how UST performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

Coforge: AADA Quadfecta Services Capabilities, 2024

A look at how Coforge performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

DataArt: AADA Quadfecta Services Capabilities, 2024

A look at how DataArt performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

Impetus: AADA Quadfecta Services Capabilities, 2024

A look at how Impetus performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

Mphasis: AADA Quadfecta Services Capabilities, 2024

A look at how Mphasis performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

Sonata Software: AADA Quadfecta Services Capabilities, 2024

A look at how Sonata Software performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

Virtusa: AADA Quadfecta Services Capabilities, 2024

A look at how Virtusa performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

Wipro: AADA Quadfecta Services Capabilities, 2024

A look at how Wipro performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

WNS: AADA Quadfecta Services Capabilities, 2024

A look at how WNS performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

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Our Artificial Intelligence Practice Leaders

Tom Reuner,
Executive Research Leader

Tom Reuner is an Executive Research Leader at HFS. Tom is responsible for managing the HFS IT Services practice with coverage areas including cloud native, application modernization, and quality assurance. Furthermore, Tom covers the emerging ecosystems of ServiceNow, Salesforce, and Pega. Learn more about Tom.

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David Cushman,
Executive Research Leader

David leads our Emerging Technology Practice, tracking OneOffice™ enablers from automation and AI, data and design thinking, integration, process orchestration, workflow, and intelligence. He is deeply engaged in research into business value delivered by SaaS, and he leads our HFS Hot Vendors program. Learn more about David.

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