Overnight, your firm has been gifted with software providing an incredible ability to generate human-like text, understand and respond to queries, perform simple tasks, and even hold a conversation… Are you really up to the task of winning in the era of the Generative Enterprise? Let’s explore what GenAI and artificial intelligence can really mean for you.
This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
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GenAI creates but Agentic AI acts. Don't confuse the two.
Seven firms own the infrastructure of the AI era. They have formed a closed loop that locks out challengers.
Point of View
January 24, 2025OpenAI and Microsoft make a land grab for your use of agentic AI with autonomous agents embedded in the enterprise stack.
Highlight Report
January 23, 2025Cognizant's Neuro® AI Multi-Agent Accelerator tackles enterprise AI silos, enabling seamless orchestration of autonomous agent networks.
Highlight Report
January 23, 2025Snowflake is making audacious strides to cement itself as the undisputed titan of the cloud data platform arena.
Highlight Report
January 21, 2025Enterprise digital teams should focus on quality engineering, innovative testing, and training to be efficient with high quality.
Point of View
January 17, 2025The $19 billion supply chain sector is experiencing unprecedented challenges and opportunities.
Highlight Report
January 17, 2025Will business leaders go beyond the big names to maximize their sustainable impact and business value?
Point of View
January 16, 2025The impending AI-powered paradigm will redefine how shoppers interact with e-commerce platforms.
Point of View
January 14, 2025Transform your enterprise with process intelligence and GenAI—redefining agility, driving innovation, and setting new benchmarks for excellence.
Highlight Report
January 10, 2025Empowering leaders to enhance fan engagements, strengthen connections, and create highly personalized, immersive experiences.
Point of View
January 02, 2025AI's leap to 'superintelligence' is inevitable. The tech will reach maturity, but are enterprises prepared to harness it?
Point of View
December 27, 2024ISO 42001, the new international standard for managing artificial intelligence (AI), is rapidly gaining traction as a benchmark for ethical and responsible AI
Point of View
December 26, 2024AI-powered platforms are revolutionizing procurement, driving efficiency, resilience, and strategic value across the sourcing value chain.
Point of View
December 20, 2024Shifting to open-source AI seems like a genius move but comes with hidden costs, operational headaches, and legal minefields.
Point of View
December 19, 2024The technology sector produces (only?) 2-3% of global emissions, including hardware and chip manufacturing.
Point of View
December 16, 2024HFS' Purpose-based Performance model helps BCM firms ensure their innovation and tech investments are aligned with purpose.
Point of View
December 13, 2024America is getting older and sicker with growing shortage of clinicians; technology will be the only salvation to manage this perfect storm.
Tom Reuner,
Executive Research Leader
Tom Reuner is an Executive Research Leader at HFS. Tom is responsible for managing the HFS IT Services practice with coverage areas including cloud native, application modernization, and quality assurance. Furthermore, Tom covers the emerging ecosystems of ServiceNow, Salesforce, and Pega. Learn more about Tom.
David Cushman,
Executive Research Leader
David leads our Emerging Technology Practice, tracking OneOffice™ enablers from automation and AI, data and design thinking, integration, process orchestration, workflow, and intelligence. He is deeply engaged in research into business value delivered by SaaS, and he leads our HFS Hot Vendors program. Learn more about David.
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