Design thinking is re-emerging as a critical transformational activity in 2021 as enterprise leaders move beyond their "fix-and-survive" mode to compete effectively in the "work-from-anywhere" economy Design thinking is an...
Musings from the Virtual Roundtable on Supply Chain Management COVID-19 shined a light on our supply chains and illuminated the cracks that have always existed. The pandemic shock created a...
In 2020, the decades-old corporate mindset of resisting change flipped overnight to one of advocating change just to ensure survival. This worldwide seismic shift has forced enterprises to pursue and...
Customers are asking their insurers, “Where were you when we needed you?” The pandemic has changed everything, but insurance, like banking in 2008, has been painted as the bad guy...
Until now, we lacked clarity on the detail of how to engineer the move from the idyll of a strategist’s vision of digital transformation to a visceral, living and breathing reality. The brilliant brain of the Idea had no nervous system through which to make the body of the enterprise get up off Its atrophied butt and build its better future. Now It does.Published: February 2, 2021
Ditch the CRM focus and embrace an omnichannel strategyPublished: February 1, 2021
ASR and NLU are the building blocks for intelligent self-service in the public sectorPublished: January 29, 2021
In January 2021, Cognizant has agreed to acquire Magenic Technologies, a custom software development services company in the U.S. Magenic is Cognizant’s third acquisition in 2021, expanding its capability across key strategic focus areas including digital engineering, data and artificial intelligence, cloud, and IoT among others.Published: January 29, 2021
Mphasis has a vision for providing quantum solutions—but it needs to rapidly educate potential clients if it wants to get an early-mover advantage.Published: January 26, 2021
An HFS view of IBM acquiring Taos to boost its hyperscaler services and capabilities.Published: January 22, 2021
In December 2020, we attended the Birlasoft analyst and advisor day to know more about its overall strategy, key capabilities, and flagship client engagements among others. Throughout the discussion, Birlasoft unveiled its strategy to fuel the next phase of growth with some interesting examples of client engagements and key solutions.Published: January 19, 2021