Accurate, visionary, and thought-provoking insight into issues that impact your business.
May 1, 2020 The world changed overnight, and the new abnormal is here! We reached out to the global service provider community to understand how they reacted to the global
April 30, 2020 This update to the HFS Market Index gives an overview of the IT and business services market performance.
April 28, 2020 This is HFS Research’s first-ever report on enterprise AI products from leading service providers. The report includes detailed profiles of 17 service their
March 19, 2020 This report analyses publicly announced ITMS and BPO contracts in Q4 2019 by region, service types, key verticals, main vendors and digital services.
January 30, 2020 This report provides a fast overview into the first wave of financial results from the main service companies covering the calendar Q4 2019 period.
January 17, 2020 HFS Research’s first-ever IT/BPO outsourcing contract renewal report. In this report, we analyze outsourcing contracts that are up for renewal in 2020.
January 6, 2020 This report analyses publicly announced ITMS and BPO contracts in Q3 2019 by region, service types, key verticals, main vendors and digital services.
December 18, 2019 The latest state of the operations and outsourcing survey results for 2019
October 4, 2019 This report analyses publicly announced ITMS and BPO contracts in Q2 2019 by region, service types, key verticals, main vendors and digital services.
September 2, 2019 This is the HFS list of top 50 BPO providers by revenue.
August 16, 2019 This is a practical guide to quantum computing, explaining in simple terms what quantum computing is, why it is important and the types of quantum computer that
July 26, 2019 This report analyses publicly announced ITMS and BPO contracts in Q1 2019 by region, service types, key verticals, main vendors and digital services.
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