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July 22, 2026 India's GCCs score 61.9 on the inaugural HFS Generative GCC Index, where ownership now outweighs headcount.
July 17, 2026 How non-bank lenders can close the gap between AI activity and measurable P&L impact with a self-funded model.
July 15, 2026 Why buying AI-led services on labor-era contracts misprices risk, and five sourcing moves CPOs should make now.
June 25, 2026 P&C insurers hire claims TPAs on cost but fire them on outcomes, and fixing how you buy closes the gap.
June 17, 2026 Aerospace and defense leaders face a 17,000-aircraft backlog they cannot deliver; execution, not demand, defines the next phase.
June 15, 2026 HFS Research and Genpact study finds four enterprise debts trap $18 trillion and block AI value.
April 29, 2026 Agentic AI stalls not on technology but on accountability, measurement, workforce clarity, and process readiness.
April 21, 2026 Scaling agentic AI fails when decision rights, data access, and accountability are not redesigned alongside it.
April 8, 2026 AI is making enterprise decisions, but only 14% of organizations have designed the human governance needed to own them.
March 17, 2026 Only 21% of C-suite leaders can prove AI is delivering measurable value, even as 87% invest faster than they can demonstrate ROI.
March 6, 2026 Enterprises scaling agentic AI will find why 22% face emergent behaviors and 18% hit auditability gaps without a formal agent OS.
March 5, 2026 Telco leaders explain how agentic AI shifts the operating model from siloed automation to cross-domain orchestration.
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