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Digital Transformation Needs Algorithms and Data

Through knowledge capture and self-remediation across business and IT functions, Arago adds a new quality to the discussions in Intelligent Automation

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Point of View

Radical Operating Model Transformation in Oil and Gas

A multitude of forces is reshaping the oil and gas industry that push the industry to re-imagine the way it operates.

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HfS Research Agenda 2018

The updated HfS Research Agenda, serving the real needs of our clients through impactful knowledge and insights.

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Point of View

Why do Automotive Firms Need to Step Up Their Partnerships with ESPs?

Automotive firms can take lessons from telecom firms in engaging engineering services providers in overcoming disruptive challenges

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Infographic: The State of Automation in Insurance

An industry drill-down from HfS' research into the maturity of automation and AI in business operations.

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Infographic: The State of Automation in Banking

An industry drill-down from HfS' research into the maturity of automation and AI in business operations.

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Infographic: The State of Automation in Healthcare

An industry drill-down from HfS' research into the maturity of automation and AI in business operations.

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Infographic: The State of Automation in Manufacturing

An industry drill-down from HfS' research into the maturity of automation and AI in business operations.

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Infographic: The State of Automation in Telecoms

An industry drill-down from HfS' research into the maturity of automation and AI in business operations.

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The HfS Robotic Process Automation Customer Experiences Big Picture View

HfS is leading the way with Voice of the Customer research in this landmark report into Robotic Process Automation (RPA) Customer Experiences (CX).

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Point of View

Introducing Industry 4.0: Adient-Infosys Case Study

The Industry 4.0 journey of Adient

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Did TCS Discover a Time Portal Back into the Days of Mega-Deals?

The last few weeks have been dizzying for TCS, with two mega-deal announcements making the entire technology services industry sit up and take notice.

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