Accurate, visionary, and thought-provoking insight into issues that impact your business.
November 21, 2017 How enterprises can align with a shared vision of creating a better customer experience
November 20, 2017 Examples of how ecosystems are delivering impact in CA, KY, NC, and Ontario for citizens through health and human services.
November 20, 2017 RPA initiatives, in general, have not nearly met cost savings and productivity targets anything near these touted outcomes.
November 16, 2017 "Voice of the customer" trends coming out of the Insurance As-a-Service Blueprint 2017, based on interviews with 24 insurance services executives
November 16, 2017 Tigerspike adds enterprise mobility design and engineering capability for crafting user experiences with Concentrix and clients.
November 15, 2017 The top strategies adopted by the Industry 4.0 service providers to expand their businesses.
November 14, 2017 This report dives into the trends impacting the application services market uncovered during the Application Development and Management Blueprint.
November 9, 2017 HfS sees a thoughtful front presented by EXL at its BFSI analyst day, rooted in its analytics strength and industry process expertise.
November 8, 2017 This report outlines client buying behavior and preferences in the SAP SuccessFactors services market.
November 3, 2017 Is F&A outsourcing a commodity or is it being reimagined? It’s really the buyer’s choice.
November 3, 2017 The Batch Management process has not been disrupted for decades. Cognitive Automation is aligning it with the Digital Age.
October 31, 2017 Recreating the employee experience to enable change and growth.
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