Accurate, visionary, and thought-provoking insight into issues that impact your business.
November 29, 2016 Where are retail organizations on their journey to achieve intelligent operations?
November 28, 2016 Quality customer experience and support through the entire lifecycle of any product or service is increasingly central to business success.
November 23, 2016 This PoV proposes a new industry metric as a guidepost to help organizations assess the impact of sophisticated HR technology.
November 14, 2016 When contracting for Energy Operations services and governing the engagement, what should Oil & Gas executives focus on?
November 10, 2016 A research-based PoV on the use of RPA in Healthcare Operations and the value of partnership to achieving more impact with it.
November 9, 2016 HfS has identified 10 key PLM trends which are driving the PLM services market.
November 3, 2016 Engineering service providers can spice up marketing by applying product development principles to CMO organizations.
November 1, 2016 This PoV highlights 10 recommendations for Energy Operations Service Providers that help strengthen their Energy Operations offerings.
October 28, 2016 Having the available talent and company wide attitude towards security is essential in preventing breaches.
October 26, 2016 The real threat to our industry is Digital Disruption, not Automation.
October 25, 2016 HfS examines where contact center operations are in terms of As-a-Service maturity and how that is likely to change in the next three years.
October 20, 2016 HCL and IBM extend partnership to manage and build out DevOps and Automation platforms.
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